Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torrece Pentorn

Sandusky

Summary

Detail-oriented financial counselor with a proven track record in claims processing and customer relationship management. Skilled in insurance verification and application assistance, dedicated to supporting patients in navigating financial challenges.

Overview

26
26
years of professional experience

Work History

Finanical counsler

Firelands Health services
Sandusky
01.2011 - Current
  • Register patients
  • Check for valid insurance information
  • Cash handling/posting.
  • Process application for financial assitance.
  • Customer service
  • Fax, answer phones, performed call clerical duties
  • Process incoming/outgoing mail

Billing Clerk

North Central EMS
Milan
01.2000 - 11.2006
  • Processed billing statements, ensuring accuracy in customer account records.
  • Retrieved paramedics' orders, deciphered run sheets, and generated claims efficiently.
  • Assigned correct codes and submitted claims for billing in a timely manner.
  • Collaborated with Medicare, Medicaid, and commercial insurance providers to resolve discrepancies.
  • Resubmit claims, organized claims that needed to be reviewed and filed.
  • Faxed, answered phone and preformed all clerical functions
  • Provided customer service.

Education

Associate Degree in Applied Buisness - Legal Studies

Ohio Business College
Sandusky, OH
09-2012

Associate of Applied Business - Medical Adminstrative Assistant

Ohio Business College
Sandusky
03-2011

Skills

  • Financial counseling
  • Insurance verification
  • Claims processing
  • Billing accuracy
  • Application assistance
  • Customer relationship management
  • Data entry efficiency
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Conflict resolution
  • Team collaboration
  • Confidentiality adherence

Timeline

Finanical counsler

Firelands Health services
01.2011 - Current

Billing Clerk

North Central EMS
01.2000 - 11.2006

Associate Degree in Applied Buisness - Legal Studies

Ohio Business College

Associate of Applied Business - Medical Adminstrative Assistant

Ohio Business College
Torrece Pentorn