Torrey Kingsbury
Sidney,ME
Summary
Results-driven professional with extensive experience as a Dispatcher at Auburn Concrete, excelling in route planning and customer relations. Proven ability to enhance delivery efficiency and optimize schedules, while maintaining high standards of service. Strong problem-solving skills and attention to detail have consistently improved operational outcomes and team collaboration.
Overview
6
6
years of professional experience
Work History
CDL Truck Driver
Hart Transportation
07.2020 - 07.2021
- Operated commercial vehicles, ensuring compliance with safety regulations and company policies.
- Conducted pre-trip inspections to verify vehicle safety and functionality before each route.
- Managed delivery schedules, optimizing routes for timely and efficient deliveries.
- Maintained accurate logs of hours driven and cargo transported per DOT regulations.
- Collaborated with dispatch teams to address any issues during transit effectively.
- Implemented best practices for vehicle maintenance, reducing downtime and repair costs.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed on-time deliveries by choosing best and most efficient routes.
Dispatcher
Auburn Concrete
03.2026 - Current
- Coordinated transportation schedules for concrete deliveries, optimizing route efficiency and reducing delays.
- Monitored real-time dispatch systems to ensure timely communication with drivers and customers.
- Assisted in training new dispatchers on software systems and operational procedures.
- Collaborated with production teams to manage inventory levels and fulfill customer orders accurately.
- Implemented process improvements that enhanced response times to urgent delivery requests.
- Developed relationships with local contractors, ensuring clear communication regarding project timelines and expectations.
- Analyzed delivery data to identify trends, contributing to more effective scheduling strategies.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
Assistant Supervisor
RJ Corman Railroad Services
07.2023 - 03.2026
- Assisted in coordinating daily operations to ensure efficient workflow and timely project completion.
- Supported team leaders in executing safety protocols and maintaining compliance with industry standards.
- Facilitated training sessions for new employees, enhancing onboarding experience and knowledge retention.
- Monitored equipment performance and reported issues, contributing to maintenance schedules and reducing downtime.
- Led initiatives focused on staff development, fostering a culture of continuous improvement and teamwork.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Maintained safety records and accident reports for human resources.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Managed records and documentation for payroll, inventory control and workflow.
- Enhanced employee morale through regular recognition of individual and team achievements, fostering a culture of success and teamwork.
Construction Worker
BK Construction
07.2021 - 07.2023
- Operated heavy machinery to assist in construction tasks and project completion.
- Adhered to safety protocols, ensuring compliance with industry regulations on job sites.
- Collaborated with team members to execute daily work plans efficiently and effectively.
- Assisted in the installation of structures and fixtures according to blueprints and specifications.
- Conducted routine maintenance on tools and equipment, minimizing downtime during projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Education
High School Diploma -
Messelonski HS
Oakland, ME06.1992
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Stress tolerance
- Time management
- Dispatching procedures
- Prioritizing calls
- Problem-solving
- Customer relations
- Dispatch coordination
- Schedule management
- Updating logs
- Route planning
- Schedule coordination
- Route navigation
- Dispatching field personnel
- Closing tickets
- Multitasking and organization
- Team collaboration
Timeline
Dispatcher
Auburn Concrete
03.2026 - Current
Assistant Supervisor
RJ Corman Railroad Services
07.2023 - 03.2026
Construction Worker
BK Construction
07.2021 - 07.2023
CDL Truck Driver
Hart Transportation
07.2020 - 07.2021
High School Diploma -
Messelonski HS