Torrey Bowling Sr.
Cleveland
Summary
Dedicated Meter Reader with 23 years of experience ensuring accurate meter readings and customer satisfaction. Skilled in issue reporting and route optimization, contributing to effective communication and timely resolution of service discrepancies.
Overview
24
24
years of professional experience
Work History
Meter Reader
Cleveland Public Power
Cleveland
06.2003 - Current
- Collected meter readings for residential and commercial customers across service areas.
- Inspected meters for accuracy and reported any discrepancies or malfunctions.
- Documented readings using handheld devices to ensure efficient data entry.
- Communicated with customers regarding reading schedules and service issues.
- Maintained records of meter locations and service status for operational efficiency.
- Collaborated with maintenance teams to promptly resolve reported meter issues, enhancing service reliability.
- Adhered to safety protocols while navigating varied terrain during field visits.
- Conduct safety checks before entering private property; adhere to local laws governing access to premises for meter reading purposes.
- Inspect and locate meters for tampering, damage or other anomalies; make necessary repairs.
- Follow established procedures for reporting issues with malfunctioning meters or damaged equipment.
- Record readings from meters accurately in the appropriate database system.
- Notify supervisors immediately if any suspicious activity is observed while performing meter reading duties.
- Investigated customer complaints about discrepancies between actual and billed energy usage, facilitating accurate billing resolution.
- Maintain accurate records of all activities related to meter reading operations including dates, times, locations and results obtained.
- Responded to customer inquiries about meter readings, effectively de-escalating concerns and improving customer satisfaction.
- Participated in departmental safety meetings and attended awareness training offered to employees.
- Ensure that all necessary supplies are available for meter reading duties such as ladders, flashlights and protective clothing.
- Monitored areas around equipment and reported issues to prevent safety accidents.
- Utilized GPS navigation system to navigate routes efficiently.
- Collected and assessed data for accuracy and completeness.
Storekeeper
Cleveland Public Power
Cleveland
10.2002 - Current
- Managed inventory levels to ensure timely stock replenishment.
- Organized materials and equipment for efficient storage and retrieval.
- Monitored stock levels to identify shortages or overages in inventory items.
- Maintained accurate records of inventory transactions using specialized software.
- Updated stock information on a daily basis in the system.
- Conducted regular inspections of stored items for quality assurance.
- Kept up-to-date records of receipts, records and withdrawals from stockroom.
Education
High School Diploma -
John Adams
Cleveland, OH06-1989
Skills
- Meter reading
- Meter inspection
- Regulatory compliance
- Data entry
- Issue reporting
- Route optimization
- Inventory management
- Safety awareness
Timeline
Meter Reader
Cleveland Public Power
06.2003 - Current
Storekeeper
Cleveland Public Power
10.2002 - Current
High School Diploma -
John Adams