Torri Davis

Co-Owner of Clothing Brand

2020-2022

• Increased business revenue by implementing innovative marketing strategies, expanding product offerings and through constructive partner and client relationships.
• Created and enhanced online presence with well-designed websites and engaging social media content.
• Improved customer satisfaction with timely delivery of products and services.
• Demonstrated expertise in packaging and shipping, ensuing items are properly secured and protected during transit.
• Utilized shipping software and tools to generate shipping labels, schedule pickups, and track shipments.
• Launched new product lines successfully through comprehensive planning, strategy and research.
• Utilized heat press machines & various software for creating clothing designs.

Hairstylist

2019-Current

• Experience in running a successful hairdressing business within a hospitality setting
• Proficient in a wide range of hair cutting, styling, and braiding techniques
• Skilled in creating updos and hairstyles for special occasions or events
• Knowledge of online booking systems and website integration
• Active listening skills to ensure understanding of clients' needs and expectations
• Skilled in general administrative tasks, including answering phone calls, responding to emails, managing correspondence, and maintaining records and files.
• Utilizing photography to document and promote salon services and client transformations
• Skilled in lighting, composition, and editing for professional portfolio presentation.
• Excellent interpersonal and communication skills to understand clients' needs and preferences, provide hair and fashion recommendations, and build strong relationships with clients.
• Maintain a professional demeanor, ensuring a clean and organized work area. Uphold high standards of hygiene, safety, and cleanliness.
• Strong problem-solving skills to handle unexpected situations, resolve conflicts, and find solutions to meet client needs.

• Enhanced customer satisfaction by providing efficient and accurate transactions through cash, debit, gift and credit cards.
• Met and maintained benchmark retail sales goals to increase overall retail sales goals.
• Stocked, tagged and displayed merchandise as required.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Assist with all customer needs, such as alterations appointments, pick-ups, special order requests, and sales

• Improved overall security by conducting regular internal and external security patrols.
• Operate radios and carry out investigations and report both verbally and in writing on incidents, suspicious activities, objects and vehicles.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Used manual or electric appliances to clean, peel, slice and trim foods.
• Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Ensure dining tables are clean and wiped down for upcoming guests
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Managed opening and closing shift kitchen tasks.
• Took food orders from cashiers and cooked items quickly to complete items together and serve hot.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Operate large volume cooking equipment such as, grills and deep fryers
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.