TORRI MILLER
Merrillville,IN
Summary
Compassionate and reliable professional with experience in healthcare support, retail, and customer service. Strong communication, organization, and multitasking skills with the ability to thrive in fast-paced environments. Dedicated to providing quality care, excellent service, and supporting both clients and team members.
Overview
2
2
years of professional experience
Work History
DSP Day Service
Innovations and Learning
Merrillville, IN
06.2026 - Current
- Promoted community participation and recreational activities for supported adults to foster social engagement.
- Accompanied individuals on outings to promote independence and integration into the community.
- Facilitated daily living tasks for individuals at Innovations and Learning to enhance independence.
- Assisted individuals in learning and developing new skills.
- Modeled appropriate responses and reinforced desired behaviors to encourage positive behavior in individuals.
- Responded calmly to challenging behaviors using approved de-escalation methods.
Cashier
Menards
Hobart, IN
10.2025 - 01.2026
- Maintained inventory and restocked merchandise regularly
- Operated cash register and processed cash/card transactions with precision
- Guided customers in product selection while delivering exceptional service
Direct Support Professional
T.H.I.R.S.T
Merrillville, IN
06.2024 - 01.2026
- Monitored client behavior and emotional wellbeing, providing support and intervention to enhance overall mental health.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Documented client progress and health status changes, ensuring accurate records for effective care planning.
- Enhanced client quality of life by assisting with daily living activities, fostering independence and dignity.
Education
High School Diploma -
Merrillville High School
Merrillville, INSkills
- Patient care support
- Behavior monitoring
- Conflict resolution
- Safety awareness & compliance
- Data entry & record keeping
- Organization & time management
- Fast-paced multitasking
- Client appointment coordination
- Resource management
- Confidentiality & professionalism
- Attention to detail
- Team collaboration
- Adaptability
- Financial assistance support
- Professional communication
Certification
- Certified Clinical Medical Assistant (CCMA)
Timeline
DSP Day Service
Innovations and Learning
06.2026 - Current
Cashier
Menards
10.2025 - 01.2026
Direct Support Professional
T.H.I.R.S.T
06.2024 - 01.2026
High School Diploma -
Merrillville High School