Summary
Overview
Work History
Education
Skills
Achievements Awards
Timeline

Torri Winant

Spokane,Washington

Summary

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Flash's Auto Body and Paint
02.2025 - Current
  • Ordering parts, answering phone calls, assisting customers, filing important documents, take payments and talking with insurance.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.

Barista

Northside Espresso
01.2024 - 02.2025
  • Prepares and serves coffee, tea, redbull, lotus and other beverages and food for customers, taking orders, and cashing out customers.
  • Controlled line and crowd with quick, efficient service
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Barista

Higher Ground Espresso
02.2023 - 12.2023


  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and more
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Hostess/Server

Mossutos
11.2021 - 12.2022


  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

High School Diploma -

Mead High School, Spokane, Washington
06.2022
GPA: 3.5

Skills

  • Customer engagement skills
  • Strong focus on precision
  • Organization and scheduling expertise
  • Effective communication through listening
  • Cash handling
  • Scheduling
  • Office organization
  • Filing

Achievements Awards

  • Honor Roll
  • Student Council

Timeline

Front Desk Receptionist - Flash's Auto Body and Paint
02.2025 - Current
Barista - Northside Espresso
01.2024 - 02.2025
Barista - Higher Ground Espresso
02.2023 - 12.2023
Hostess/Server - Mossutos
11.2021 - 12.2022
Mead High School - High School Diploma,

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Torri Winant