Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torwon Luogon

LOUISVILLE,KY

Summary

Accomplished in enhancing facility safety and security, my tenure at Kentucky State Reformatory showcases my ability to enforce strict protocols and lead teams effectively. Skilled in report writing and incident reporting, I excel in high-pressure environments, demonstrating exceptional composure and a commitment to excellence. My proactive approach has significantly improved operational efficiency and team safety.

Overview

13
13
years of professional experience

Work History

Security Officer

Norton Brownsboro Hospital
03.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Correctional Officer

Seven Counties Services Inc./Central States Hosp
06.2021 - 05.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Direct Support Professional

Cedar Lake Lodge
07.2021 - 02.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Correctional Sergeant

Kentucky State Reformatory
08.2015 - 01.2021
  • Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
  • Supervised [Number] employees and performance of tasks and managed [Number] offenders.

Team Member

Zappos/Amazon
11.2011 - 07.2015
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

St. Francis High School
Liberia, West Africa

Associate of Arts - Business Administration

Strayer University
Washington
12.2016

Skills

  • Report Writing
  • Incident Reporting
  • General security

Timeline

Security Officer

Norton Brownsboro Hospital
03.2022 - Current

Direct Support Professional

Cedar Lake Lodge
07.2021 - 02.2022

Correctional Officer

Seven Counties Services Inc./Central States Hosp
06.2021 - 05.2022

Correctional Sergeant

Kentucky State Reformatory
08.2015 - 01.2021

Team Member

Zappos/Amazon
11.2011 - 07.2015

High School Diploma -

St. Francis High School

Associate of Arts - Business Administration

Strayer University

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Torwon Luogon