Summary
Overview
Work History
Education
Skills
Timeline
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Tory Sullivan

Vancouver,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience

Work History

Interim Manager

Legacy Health
Portland, OR
09.2021 - Current
  • Monitored working environment, making sure it was always safe, positive setting for all employees.
  • Provided constructive feedback to workers, which improved morale and boosted efficiency.
  • Answered questions from staff, patients and visitors and provided timely assistance to problem solve issues of concern.
  • Identified conflicts among employees and used interpersonal communication to find effective solutions.
  • Developed detailed plans based on broad guidance and direction.
  • Encouraged departmental employees to present positive, exemplary image to customers.

Day Shift Lead Security Officer

Legacy Health
Portland, OR
05.2021 - 09.2021
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to document and investigate unsafe incidents.
  • Oversaw daily monitoring and patrolled buildings and grounds.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Responded to emergency calls to facilitate a safe environment to receive health care as well as a safe work environment.
  • Responded to non-emergency calls for overall campus safety and to provide customer service.
  • Received call offs and problem solved to fill shifts that were short-staffed.

Evening Shift Lead Security Officer

Legacy Health
Portland, OR
11.2011 - 05.2021
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to document and investigate unsafe incidents.
  • Oversaw daily monitoring and patrolled buildings and grounds.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Responded to emergency calls to facilitate a safe environment to receive health care as well as a safe work environment.
  • Responded to non-emergency calls for overall campus safety and to provide customer service.
  • Received call offs and problem solved to fill shifts that were short-staffed.

Safety/Security Officer

Legacy Health
Portland, OR
08.2010 - 11.2011
  • Oversaw daily monitoring and patrolled buildings and grounds.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to document and investigate unsafe incidents.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Responded to emergency calls to facilitate a safe environment to receive healthcare as well as a safe work environment.
  • Responded to non-emergency calls to maintain a safe environment and provide customer service.

Security

Doss Consulting
Portland, OR
03.2009 - 09.2018
  • Detailed security-related incidents into reports for dissemination to upper management
  • Patrolled interior of facility and among customers to remain aware of developing security situations.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
  • Used conflict resolution skills to de-escalate volatile situations.
  • Used teamwork to build solidarity and consistency among staff members.

Security

Kaye Security
Portland, OR
06.2005 - 09.2009
  • Detailed security-related incidents into reports for dissemination to upper management.
  • Patrolled facility and among customers to remain aware of developing security situations.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Used conflict resolution skills to de-escalate volatile situations
  • Lead team of security professionals using teamwork to build solidarity and consistency among staff members.

Education

Supervisory Manager

Oregon Department of Safety Standards And Training
Portland, OR
11.2021

Certification -

American Heart Association
Portland, OR
02.2022

Unarmed Professional

Oregon Department of Safety Standards And Training
Portland, OR
03.2021

Some College (No Degree) - General Studies

Clark College
Vancouver, WA

Skills

  • Staff Management
  • Strategic planning
  • Quality service
  • Teamwork and Collaboration
  • Self-Motivated
  • First Aid/CPR
  • Attention to Detail
  • Dependable and Responsible
  • Planning and Coordination
  • Rational Decision making in High Pressure Situations

Timeline

Interim Manager

Legacy Health
09.2021 - Current

Day Shift Lead Security Officer

Legacy Health
05.2021 - 09.2021

Evening Shift Lead Security Officer

Legacy Health
11.2011 - 05.2021

Safety/Security Officer

Legacy Health
08.2010 - 11.2011

Security

Doss Consulting
03.2009 - 09.2018

Security

Kaye Security
06.2005 - 09.2009

Supervisory Manager

Oregon Department of Safety Standards And Training

Certification -

American Heart Association

Unarmed Professional

Oregon Department of Safety Standards And Training

Some College (No Degree) - General Studies

Clark College

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