Tosha Mccarty
Manager/bartender
Martinez,GA
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Manager
The Daily Dose
Warrenville, SC
07.2024 - 09.2024
- Multitasker
- Controlled liquor cost
- Ordered liquor as well as other items for bar juices, fruits, beverage naps, straws, etc
- Great customer service skills
- Skilled on a register, computer, and an ipad
- Worked in a faced paced environment
- Worked well with a team or independently
- Created several drink special, promotional events, fundraisers, charity events, and activities to increase revenue
- Interviewed, selected, and trained new employees
- Taught proper drink pours and recipes
- Established proper closing duties to include but not limited to cleaning, sanitation, and storage of juices and fruits
- Enforced proper opening duties
- Cleaning, stocking, par levels, etc
- Took care of guests and employees needs and concerns daily
- Came up with daily, weekly, and monthly cleaning schedules
- Developed personal relationships with many customers, coworkers, sales reps, etc over many years
- Over 30 years in customer service
Bartender/Manager
Allie Katz
Augusta, GA
02.2007 - 07.2024
- Multitasker
- Controlled liquor cost
- Ordered liquor as well as other items for bar juices, fruits, beverage naps, straws, etc
- Great customer service skills
- Skilled on a register, computer, and an ipad
- Worked in a faced paced environment
- Worked well with a team or independently
- Created several drink special, promotional events, fundraisers, charity events, and activities to increase revenue
- Interviewed, selected, and trained new employees
- Taught proper drink pours and recipes
- Established proper closing duties to include but not limited to cleaning, sanitation, and storage of juices and fruits
- Enforced proper opening duties
- Cleaning, stocking, par levels, etc
- Took care of guests and employees needs and concerns daily
- Came up with daily, weekly, and monthly cleaning schedules
- Developed personal relationships with many customers, coworkers, sales reps, etc over many years
- Over 30 years in customer service
Bartender
Applebee's
Augusta, GA
06.1994 - 02.2007
Education
Some college - Education
Augusta State University
Augusta, GA12.2016
Skills
- Serving Experience
- Restaurant Experience
- Event Planning
- Fundraising
- Bartending
- Teaching
- Recruiting
- Communication Skills
- Math
- Budgeting
- Marketing
- Expectation setting
- Conflict resolution
- Coaching and mentoring
- Cross-functional teamwork
- Project planning
- Negotiation
- Safety procedures
- Time management
- Key performance indicators
- Staff training and development
- Staff management
- Sales management
- Recruiting and interviewing
- Financial management
- Budget control
- Inventory management
- Relationship building
- Task delegation
- Customer service
- Employee onboarding
- Team leadership
- Shift scheduling
- Staff development
- Policy implementation
- Goal setting
Certification
ServSafe, 12/01/24, 12/31/25
Assessments
- Bartending, Proficient, 10/01/24, Understanding, pouring, and mixing drink orders
- Food service: Customer situations, Proficient, 10/01/24, Identifying and addressing customer needs in a food service setting
Timeline
Manager
The Daily Dose
07.2024 - 09.2024
Bartender/Manager
Allie Katz
02.2007 - 07.2024
Bartender
Applebee's
06.1994 - 02.2007
ServSafe, 12/01/24, 12/31/25
Some college - Education
Augusta State University
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