Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tosha Smith

Memphis,TN

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CNA

Memphis VA Medical Center
Memphis, Tennessee
09.2018 - Current
  • Assisted patients with daily living activities and personal hygiene tasks.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained accurate patient records and documentation according to protocols.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.

Hospice Certified Nursing Assistant

Hospice Compassus
Memphis , Tennessee
08.2015 - 09.2018
  • Provided personal care and comfort to hospice patients, including bathing, dressing, feeding and grooming.
  • Monitored patient vital signs and reported changes to nursing staff.
  • Documented patient observations accurately in electronic health records.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.

Mental Health Technician

Delta Medical Center
Memphis, Tennessee
04.2013 - 08.2015
  • Monitored patient behavior and reported changes to healthcare team.
  • Assisted in daily living activities for patients with mental health challenges.
  • Documented patient interactions and progress in electronic health records.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.

Customer Service Representative

Terminix Pest Control
Memphis, Tennessee
01.2011 - 04.2013
  • Provided exceptional customer support for pest control services and inquiries.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Pharmacy Tech -

SuperiorCare Medical Academy
Southaven, MS
12-2021

High School Diploma -

Hamilton High School
Memphis, TN
05-1999

Some College (No Degree) - Nursing

Southwest Tennessee Community College
Memphis, TN
06-2026

Skills

  • Patient care
  • Vital signs monitoring
  • Electronic health records
  • Time management
  • Team collaboration
  • Customer service

Certification

  • Certified Nursing Assistant
  • BLS/CPR Certified

Timeline

CNA

Memphis VA Medical Center
09.2018 - Current

Hospice Certified Nursing Assistant

Hospice Compassus
08.2015 - 09.2018

Mental Health Technician

Delta Medical Center
04.2013 - 08.2015

Customer Service Representative

Terminix Pest Control
01.2011 - 04.2013

Pharmacy Tech -

SuperiorCare Medical Academy

High School Diploma -

Hamilton High School

Some College (No Degree) - Nursing

Southwest Tennessee Community College
Tosha Smith