Summary
Overview
Work History
Education
Skills
Accomplishments
Licenses/Certifications
Timeline
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Toshay Bullock

Rahway,NJ

Summary

Detail-oriented pharmacy technician with eight years of experience in the pharmacy industry. Proven ability to provide exceptional patient care through effective communication and collaboration with other healthcare professionals. Highly proficient at accurately filling and labeling prescriptions, maintaining drug inventories, and staff development.

Overview

10
10
years of professional experience

Work History

Pharmacy Operations Manager

WALGREENS PHARMACY
10.2016 - Current
  • Collaborated with healthcare providers to optimize patient care and improve medication adherence rates through targeted interventions.
  • Vaccinated 50 patients daily to provide immunity against influenza and Covid-19
  • Trained pharmacy tech staff on vaccine administration protocol and updating daily changes in guidelines
  • Maintained inventory and quality control of over 800 medications throughout the pharmacy.
  • Communicating regularly with physicians, nurses, insurance companies and managed care organizations
  • Properly filling and dispensing an average of 470 prescriptions per day
  • Maintaining records by recording and filing physicians' orders and prescriptions
  • Regularly stocking shelves, rotating stock and checking for expired medications
  • Scan in and properly entering prescriptions in a timely manner with little to no errors
  • Managing supply procurement and management processes on the weekly basis
  • Completing new and updated patient profiles, including lists of patient medications
  • Receptively answering customer questions and locating desired items in the pharmacy
  • Efficiently operating cash register and handling cash, checks, and charge transactions
  • Hand counting control medications, measuring liquids and reconstituting antibiotics
  • Properly compounding and dispensing medications as prescribed by doctors and dentists
  • Checking prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Analyzed data on dispensing errors to identify trends, leading to the implementation of targeted strategies for error reduction.
  • Staff devlopement

Patient Care Technician

Fresenius Medical Care
08.2020 - 11.2020
  • Welcome assigned patients and inquire as to their well-being since their last treatment
  • Report any complaints or observations to the nurse supervisor
  • Evaluate vascular access for patency and report any unusual findings to nurse supervisor
  • Obtain necessary pre and post treatment vital signs and weight
  • Report unusual findings to nurse supervisor
  • Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor
  • Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor
  • Perform administration of Heparin as delegated or as allowed by state law
  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD)
  • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed
  • Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor
  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.

Customer Service Representative

CVS HEALTH/PHARMACY
01.2015 - 08.2016
  • Smile and greet each customer upon entrance to the store
  • Processing transactions using POS register, cash handling, coupon redemption
  • Perform returns, refunds, and exchanges
  • Providing a high level of customer service to each customer to assure customer satisfaction
  • Use in-depth knowledge of health care products and their location to effectively assist consumers in their purchases
  • Promoting and up-selling store brand items to customer
  • Take down and set up of weekly promotional displays and sale signs
  • Managing photo center orders, inventory, send outs and assist customers using the Kodak Kiosk TM machine
  • Answering phone calls and transfer calls to proper extensions
  • Maintaining appearance of sales floor and entrance ways
  • Trained and served as a peer coach for new sales associates.

Education

High School Diploma -

Linden High School
Linden
06.2013

Pharmacy Technician Certification Program -

Walgreens University
Sayreville
08.2016

Patient Care Technician Program - Phlebotomy/EKG

Ace Healthcare Training Institute
Union, NJ
03.2020

Skills

  • Insurance Billing(Advanced)
  • Medication Processing
  • Drug Inventory Management
  • FDA and HIPAA compliance
  • Pharmacy and patient records management

Accomplishments

Recipient of the 2024 Courageous Customer Care Award (August 2024)

Licenses/Certifications

  • NJ Board Of Pharmacy License: License# 28RW03062300 Exp: 08/2026
  • Pharmacy Technician Certification(PTCB): Certification# 30054522 Exp: 09/2025
  • Pharmacy Technician Immunization License: License# 28RJ09520 Exp 09/2026
  • Red Cross BLS/CPR for Health Care Providers Exp: 10/2024

Timeline

Patient Care Technician

Fresenius Medical Care
08.2020 - 11.2020

Pharmacy Operations Manager

WALGREENS PHARMACY
10.2016 - Current

Customer Service Representative

CVS HEALTH/PHARMACY
01.2015 - 08.2016

High School Diploma -

Linden High School

Pharmacy Technician Certification Program -

Walgreens University

Patient Care Technician Program - Phlebotomy/EKG

Ace Healthcare Training Institute

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Toshay Bullock