Tosheiba McBride
902 Bremen Ave,FL
Summary
Analytical Senior Underwriter II with 14 years of experience steering applications through approval or decline process. Proficient in determining level of risk using statistical skills. Conscientious and committed to adhering to standards, underwriting guidelines and authority levels. Self-motivated with substantial understanding of evaluating credit history and financial stability. Diligent individual with strong work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Underwriter II
JP Morgan Chase & Company
06.2022 - Current
- Accessed loan portfolios for compliance with underwriting policies.
- Utilized risk management strategies to attain high loan approval rates.
- Collaborated with other departments to promptly process loan applications.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
Technical Support Representative
Asurion
08.2021 - 06.2022
- Monitored systems in operation and quickly troubleshoot errors.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Prior Authorization Representative
CVS Caremark
10.2020 - 08.2021
- Contacted insurance companies to obtain prior authorization for medical procedures and medications.
- Processed new medication and refill requests for authorization.
- Reviewed appeals for prior authorization requests and communicated with payers to resolve issues.
- Analyzed medical records and other documents to determine approval of requests for authorization.
Cash Management Representative
Loomis Armored US
02.2020 - 10.2020
- Collaborated with clients to develop customized investment portfolios.
- Counted, verified and handled bank deposits and armored car transaction.
- Conducted regular proof work and followed up on chargebacks and deposit corrections.
- Validated existing accounting management and reporting systems to access quality and performance, identify problem and implement corrective actions.
Teller Service Representative
BBVA Compass Bank
10.2017 - 12.2019
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Cross-sold credit cards, loans and other bank products.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Member Service Representative IV
Navy Federal Credit Union
12.2012 - 08.2017
- Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
Education
High School Diploma -
Pensacola State College
Pensacola, FL2009
Skills
- Critical Thinking
- SalesForce CRM Experience
- Fraud Detection Techniques
- Underwriting and Adjustments
- Compliance, Banking Laws and Regulations
- Desktop Support
- Insurance Authorizations
- Remediation Systems
- Billing
Certification
- CNP - Certified Notary Public
Timeline
Senior Underwriter II
JP Morgan Chase & Company
06.2022 - Current
Technical Support Representative
Asurion
08.2021 - 06.2022
Prior Authorization Representative
CVS Caremark
10.2020 - 08.2021
Cash Management Representative
Loomis Armored US
02.2020 - 10.2020
Teller Service Representative
BBVA Compass Bank
10.2017 - 12.2019
Member Service Representative IV
Navy Federal Credit Union
12.2012 - 08.2017
High School Diploma -
Pensacola State College
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