Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Toshia Smith

Farmington

Summary

Accomplished and ASCP-certified Medical Technologist with nearly a decade of leadership in PK lab processing and extensive experience in Phase 1 clinical research operations. Proven track record of managing high-throughput laboratory workflows, developing and enforcing SOPs, and collaborating across clinical, operational, and regulatory teams to deliver high-quality data. Deep understanding of clinical safety lab testing requirements, gained through both hospital-based lab experience and hands-on CRO work.

Known for building strong interdepartmental relationships and aligning cross-site operations, including close collaboration with site vendors, sister locations, and overhead leadership. A trusted internal leader with a strong grasp of protocol compliance, study-specific requirements, and company policies. Now seeking to bring this expertise to a broader operational leadership role within the Safety Clinical Lab, supporting strategic goals and continuous improvement.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Senior Manager, Laboratory Operations

ICON
03.2020 - Current
  • Developed and implemented process improvements resulting in enhanced workflow effectiveness.
  • Mentored junior managers and lab leads, fostering professional growth and enhancing team performance.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Implemented and developed operational standards, policies and procedures.

Manager of Clinical Lab I

ICON, Formerly PRA Health Sciences
07.2017 - 03.2020
  • Managed resource allocation, ensuring optimal use of personnel and materials across study projects.
  • Oversaw study timelines, ensuring deliverables met quality standards within established deadlines.
  • Accomplished multiple clinical studies within established timeframes.

Lab Associate 2

ICON, Formerly PRA Health Sciences
04.2012 - 07.2017
  • Conducted laboratory processing and testing, ensuring adherence to safety protocols and quality standards.
  • Managed inventory of laboratory supplies, ensuring availability of necessary materials while minimizing waste and overstocking costs.

Medical Lab Technologist (Clinicals)

Saint Marks Hospital and Gunnison Valley Hospital

Performed Laboratory Clinicals for Qualification at Saint Marks Hospital (2015) and Gunnison Valley Hospital (2014) for six months each.

  • Conducted complex laboratory tests to diagnose medical conditions accurately.
  • Operated and maintained advanced laboratory equipment to ensure optimal performance.
  • Implemented quality control measures to enhance testing accuracy and reliability.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.

Education

Bachelor of Science - Medical Laboratory Sciences

Weber State University
Utah
05-2015

Associate of Science - Medical Laboratory Sciences

Weber State University
Utah
04-2014

Skills

    Laboratory Operations & Compliance

  • Clinical Lab Sample Processing and Testing (Safety & PK)
  • ASCP-Certified Laboratory Practice
  • SOP Development & Process Harmonization
  • CAP/CLIA/GCP Compliance
  • Protocol Interpretation & Execution
  • Leadership & Management

  • Cross-Functional Team Coordination
  • Training & Staff Development
  • Lab Staff Supervision and Performance Management
  • Multi-site Coordination
  • Resource Allocation
  • Technical Tools & Systems

  • Laboratory Information Management Systems (LIMS)
  • Electronic Data Capture (EDC) Systems (ClinSpark)
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Process Improvement & Strategic Support

  • Operational Efficiency Initiatives
  • Risk Mitigation & Troubleshooting
  • Study Start-Up & Close-Out Support
  • Audit Readiness and CAPA Implementation

Languages

English
Native or Bilingual
Portuguese
Professional Working

Certification

Medical Laboratory Scientist (MLS), American Society of Clinical Pathologists (ASCP), United States of America

Acquired Date: Jun 2017

Current Expiration Date: Jun2026 (Plan on renewing)


IATA, SAF T PAK, United States of America

Acquired Date: Jul 2023

Current Expiration Date: Jul 2025

Timeline

Senior Manager, Laboratory Operations

ICON
03.2020 - Current

Manager of Clinical Lab I

ICON, Formerly PRA Health Sciences
07.2017 - 03.2020

Lab Associate 2

ICON, Formerly PRA Health Sciences
04.2012 - 07.2017

Medical Lab Technologist (Clinicals)

Saint Marks Hospital and Gunnison Valley Hospital

Bachelor of Science - Medical Laboratory Sciences

Weber State University

Associate of Science - Medical Laboratory Sciences

Weber State University