TOSSAPON KONSUBCHAROEN
New York,NY
Summary
A quick-witted server, excels in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong team player and knowledgeable on dietary restrictions. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Ayada(Part-time)
04.2026 - Current
- Provided prompt, accurate, and exceptional service with a good service mind in a fast pace.
- Utilized suggestive selling to guide guests through the menu to increase check averages.
Server
Cafe' Boulud
09.2025 - 06.2026
- Maintained extensive knowledge of 28+ menu items, ranging from the origin of ingredients to cooking methodology to inform guests and answer all of questions seasonally.
- Upsold premium wines and expensive menu items, contributing to increased sales and guest satisfaction.
- Executed fine dining service protocols, ensuring proper presentation of food seasonally and beverages.
Server Assistant, Server
Keens Steakhouse
07.2021 - 08.2025
- Demonstrated extensive knowledge of meat cuts, cooking temperatures, and basic wine pairings.
- Understood how worked and organized for private dinners with well communication.
Server
NR
03.2019 - 06.2021
- Matched guest desirability and cocktails, which focusing on high margin drinks.
- Informed guests of seasonal menu changes, also understood making cocktails and how to present them to guests.
Education
Associate of Arts -
Institute of Culinary Education
01.2022
Bachelor of Arts - Political Science
Chiang Mai University
01.2015
Skills
- COMMUNICATION
- LEADERSHIP
- ORGANIZATION
- STRESS MANAGEMENT
- TEAMWORK
- TIME MANAGEMENT
Timeline
Server
Ayada(Part-time)
04.2026 - Current
Server
Cafe' Boulud
09.2025 - 06.2026
Server Assistant, Server
Keens Steakhouse
07.2021 - 08.2025
Server
NR
03.2019 - 06.2021
Associate of Arts -
Institute of Culinary Education
Bachelor of Arts - Political Science
Chiang Mai University