Tossaporn Ingle
Madera,CA
Summary
Results-driven professional with extensive experience in operations management and staff scheduling. Specializes in inventory control and customer satisfaction, contributing to waste reduction and improved service delivery. Committed to fostering a high-performing team environment.
Overview
37
37
years of professional experience
Work History
Restaurant Manger
Liu's Village Chinese Restuarant
Madera, CA
05.2017 - Current
- Oversaw daily operations to ensure high-quality service and customer satisfaction.
- Managed inventory levels, reducing waste through efficient stock control processes.
- Trained and mentored staff on best practices for food safety and customer engagement.
- Developed weekly staff schedules, optimizing workforce efficiency during peak hours.
Cashier-Order Taker
Teriyaki House
Corte Madera, CA
05.2004 - 04.2017
- Processed customer transactions efficiently using POS systems.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash register operations, ensuring accurate cash handling and balancing at end of shifts.
- Trained and mentored new cashiers on company policies and procedures.
Secretary to Regional Marketing Manager
Rovithai Co., Ltd. (Roche Pharmaceuticals of Thailand)
Bangkok, Thailand
06.1994 - 06.2000
- Managed scheduling and correspondence for executive leadership.
- Coordinated travel arrangements to optimize time and resources.
- Maintained organized filing systems for efficient document retrieval.
- Assisted in preparing reports and presentations for meetings.
Assistant Administration Manager
Unithai Development & Management Corp.
Bangkok, Thailand
06.1993 - 06.1994
- Coordinated administrative operations to enhance efficiency and streamline processes.
- Developed and implemented office policies, improving workflow and communication among departments and 7 companies in the group.
- Supervised team performance, ensuring adherence to organizational standards and best practices.
- Led training sessions for new staff, fostering a collaborative environment and enhancing onboarding processes.
Assistant Administration Manager
Osotspa Snow Co., Ltd
Bangkok, Thailand
06.1992 - 06.1993
- Managed scheduling and resource allocation, optimizing team productivity across multiple projects.
- Conducted regular audits of administrative systems, identifying areas for improvement and implementing corrective actions.
- Collaborated with cross-functional teams to support strategic initiatives aligned with corporate goals.
- Evaluated vendor contracts and service agreements, negotiating terms that enhanced operational effectiveness.
Executive Secretary to Financial Controller
Sheraton Sima Thani Hotel
Korat, Thailand
06.1991 - 06.1992
- Coordinated executive schedules and managed appointments to optimize time efficiency.
- Facilitated communication between departments to ensure smooth operational workflows.
- Streamlined document management processes, enhancing information retrieval speed and accuracy.
- Organized high-level meetings and events, overseeing logistics and participant coordination.
Administrative Supervisor
Rohm Apollo Electronics (Thailand) Co., Ltd.
Pathumthani, Thailand
06.1989 - 06.1991
- Supervised daily administrative operations, ensuring efficient workflow and resource allocation.
- Developed and implemented procedures to enhance operational efficiency and streamline processes.
- Trained and mentored junior staff on administrative protocols and best practices.
- Coordinated communication between departments to foster collaboration and information sharing.
Education
Bachelor of Science - Mass Media in English
Dhurakijpundit University
Bangkok, Thailand06-1985
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Staff scheduling
Languages
English
Full Professional
Thai
Native or Bilingual
Timeline
Restaurant Manger
Liu's Village Chinese Restuarant
05.2017 - Current
Cashier-Order Taker
Teriyaki House
05.2004 - 04.2017
Secretary to Regional Marketing Manager
Rovithai Co., Ltd. (Roche Pharmaceuticals of Thailand)
06.1994 - 06.2000
Assistant Administration Manager
Unithai Development & Management Corp.
06.1993 - 06.1994
Assistant Administration Manager
Osotspa Snow Co., Ltd
06.1992 - 06.1993
Executive Secretary to Financial Controller
Sheraton Sima Thani Hotel
06.1991 - 06.1992
Administrative Supervisor
Rohm Apollo Electronics (Thailand) Co., Ltd.
06.1989 - 06.1991
Bachelor of Science - Mass Media in English
Dhurakijpundit University