Totianna Mccune
Atlanta,GA
Summary
Hardworking employee enthusiastic about learning sales and customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Representative
Tru Green Chem Lawn Glenarm
07.2022 - 09.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
Server
Houston's
01.2021 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Finance
Online Trading Academy
Atlanta, GAHigh School Diploma -
Georgia Connections Academy
Atlanta, GA07.2019
Skills
- Customer Service
- Sales Forecasting
- Client Account Management
- Client Relations
- Strategy Development
- Financial Analysis
- Quality Assurance
Timeline
Sales Representative
Tru Green Chem Lawn Glenarm
07.2022 - 09.2023
Server
Houston's
01.2021 - 06.2022
Finance
Online Trading Academy
High School Diploma -
Georgia Connections Academy
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