Summary
Overview
Work History
Education
Skills
Timeline
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Totiayna Tubbs

Lake Worth,FL

Summary

Strategic and detail-oriented professional with 10+ years of experience supporting enterprise-level sales, leading cross-functional initiatives, and managing complex healthcare and SaaS projects. Proven success managing end-to-end RFP processes, optimizing client solutions, and driving alignment across matrix teams. Strong foundation in healthcare operations, financial services, and CRM systems. Skilled in collaborating with stakeholders to deliver tailored strategies and ensure on-time, high-quality proposal submissions. Seeking to leverage experience in sales support and process improvement to contribute to Cigna’s National Accounts team.

Overview

10
10
years of professional experience

Work History

Project Manager

Source1 Purchasing - A Buyers Edge Platform Company
07.2022 - Current
  • Partner closely with Sales and Customer Success teams to align onboarding and feature delivery with strategic client goals, enhancing early engagement by 20%
  • Lead cross-functional communication with product, data, and procurement teams to coordinate deliverables for strategic client implementations and proposals
  • Own customer documentation and internal coordination for client solutioning—supporting sales enablement through tailored presentations, supplier data, and strategic dashboards
  • Drive creation and distribution of performance reports for national clients, contributing to stronger consultant-client relationships and contract compliance
  • Identify scalable service frameworks to streamline future engagements and support revenue growth across client segments
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Managed Salesforce opportunity records and reporting accuracy for implementation and RFP pipelines.

Accounting Analyst

State Of Ohio
04.2018 - 06.2022
  • Processed 500+ financial transactions monthly, ensuring accuracy and compliance with state and federal regulations
  • Played a key role in managing a $10M annual budget, supporting monthly and quarterly financial reporting cycles
  • Led reconciliation initiatives across multiple platforms, reducing reporting discrepancies by 30% and improving financial data integrity
  • Collaborated with internal auditors to streamline annual audits, decreasing turnaround time by 15%
  • Designed and implemented a digital filing system for finance records, cutting retrieval time by 25% and improving department efficiency

Patient Financial Services Representative

Mount Carmel Health System Inc.
08.2015 - 04.2022
  • Managed front-end revenue cycle operations, including insurance verification, patient registration, and billing
  • Led improvements in patient payment collection processes, increasing upfront payments by 25% and enhancing financial transparency
  • Processed over 100 financial aid applications, achieving a 98% approval rate and reducing barriers to care
  • Reduced billing dispute resolution times by 30% through proactive communication and issue resolution strategies
  • Ensured 100% HIPAA compliance and supported cross-functional collaboration between registration, coding, and billing departments
  • Collaborated with insurance providers and internal stakeholders to align billing processes with payer requirements
  • Supported development of workflows and processes to meet regulatory requirements and improve patient experience

Education

Bachelor of Science - Finance

Ohio University
Athens, OH

Legal Studies

Texas A&M University
College Station, TX
05-2027

Skills

    RFP Management & Proposal Development Cross-Functional Collaboration Healthcare Operations & Compliance SaaS Implementation & Consulting Project Management Customer Success & Stakeholder Engagement CRM & Data Analytics (Salesforce, Excel) Process Optimization & Documentation KPI Tracking & Business Reporting Client Communication & Strategic Planning

Timeline

Project Manager

Source1 Purchasing - A Buyers Edge Platform Company
07.2022 - Current

Accounting Analyst

State Of Ohio
04.2018 - 06.2022

Patient Financial Services Representative

Mount Carmel Health System Inc.
08.2015 - 04.2022

Bachelor of Science - Finance

Ohio University

Legal Studies

Texas A&M University

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Totiayna Tubbs