Summary
Overview
Work History
Education
Skills
Timeline
Generic
Touria Benanaya

Touria Benanaya

Everett,MA

Summary

Medical Assistant with expertise in patient advocacy and clinical procedures. Proficient in vital sign monitoring and laboratory testing, enhancing patient outcomes through collaboration and communication. Demonstrated ability to support healthcare teams in delivering high-quality care.

Overview

11
11
years of professional experience

Work History

Medical Assistant

CHA-Everett Hospital/Surgical specialty
Everett, Massachusetts
10.2024 - Current
  • Assisted healthcare providers with patient examinations and procedures.
  • Collected and documented patient medical histories accurately.
  • Performed routine laboratory tests and prepared specimens for analysis.
  • Maintained cleanliness and organization of examination rooms and equipment.
  • Educated patients on medication usage and treatment plans effectively.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients about medications, procedures and physician's instructions.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Medical Assistant

CHA-Everett Hospital/Medical Specialty
Everett, Massachusetts
09.2023 - 10.2024
  • Assisted healthcare providers during patient examinations and procedures to ensure efficiency.
  • Accurately collected and documented patient medical histories for effective treatment.
  • Maintained cleanliness and organization of examination rooms and equipment to enhance safety.
  • Prepared examination rooms by stocking necessary supplies and ensuring readiness for patients.
  • Measured vital signs and recorded medical histories to facilitate thorough examinations.
  • Documented essential notes during patient visits for comprehensive records.
  • Ensured proper cleaning of instruments used during exams in accordance with protocols.

Medical Assistant

Tufts Medical Center/Internal medicine
Malden, Massachusetts
10.2021 - 07.2022
  • Supported physicians during patient examinations and procedures to enhance efficiency.
  • Managed patient scheduling and follow-up appointments to optimize workflow.
  • Prepared and maintained examination rooms, ensuring cleanliness and organization.
  • Collected and documented patient medical histories with accuracy.
  • Administered medications and vaccinations as instructed by healthcare providers.
  • Educated patients on treatment plans and post-care instructions effectively.
  • Assisted with vital signs and patient histories, preparing patients for examinations.
  • Administered injections, medications, and treatments as directed by physicians.

Medical Assistant

Stewart Medical Group/Internal medicine &Objyn
Watertown, Massachusetts
10.2019 - 09.2021
  • Managed patient scheduling and follow-up appointments efficiently.
  • Prepared examination rooms and ensured cleanliness and organization.
  • Collected and documented patient medical histories accurately.
  • Maintained electronic health records with updated patient information securely.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.

Medical Assistant

The Cardiovascular Disease Prevention Center mgh
Boston, Massachusetts
01.2018 - 09.2019
  • Ensures all patient records are complete and available for the attending provider.
    Confirms patient identification using two patient identifiers: full name and DOB.
    Greets patients in the waiting area and escorts them to exam rooms; prepares them as necessary for the appointment, including height, weight, and blood pressure.
    Perform EKGs, and transmit all daily EKG recordings.
    Maintains all clinical equipment, ensuring all equipment is in good working order and cleaned after each patient use, per office protocol; promptly reports all problems to the Administrative Manager and/or Biomedical Engineering.

Office Manager

Beantown chiropractic
Malden, Massachusetts
09.2016 - 01.2018
  • Managed daily office operations and administrative tasks for a bustling chiropractic clinic.
  • Coordinated patient scheduling and maintained accurate appointment records efficiently.
  • Oversaw inventory management, ordering supplies, and ensuring clinic readiness.
  • Facilitated communication between patients, chiropractors, and administrative staff seamlessly.
  • Implemented office policies to enhance workflow and improve patient experience consistently.
  • Trained new staff on office procedures and patient interaction standards effectively.
  • Maintained cleanliness and organization of the office environment for optimal functionality.
  • Assisted in billing processes and insurance claims to support financial operations accurately.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.

Medical Assistant/Chiropractic Assistant

big city chiropractic
Dorchester, Massachusetts
06.2015 - 09.2016
  • Assisted patients with intake forms and medical histories in a chiropractic setting.
  • Scheduled appointments and managed patient flow efficiently throughout the day.
  • Prepared treatment rooms and ensured cleanliness and organization at all times.
  • Supported chiropractors during examinations and treatments, providing necessary tools.
  • Educated patients on treatment plans and exercises to promote recovery.
  • Maintained accurate patient records using electronic health record systems.

Education

Graduate Certificate - Medical Assistant

Salter School
MA
10-2014

Bachelor of Science - Information Technology

University of Science Casablanca
Morocco, IN
07-2005

GED -

Technical High School
Morocco, IN
06-2000

Skills

  • Patient care and assessments
  • Vital sign measurement and monitoring
  • Electronic health records management
  • Specimen collection and preparation
  • Medical administration and terminology
  • Healthcare communication skills
  • Electrocardiography (EKG) expertise
  • Phlebotomy techniques and practices
  • Basic life support (BLS) certification
  • Sterile technique application
  • Prescription refill management
  • Multilingual communication: Arabic, French, English
  • Appointment scheduling and reminders
  • Procedure assistance and support

Timeline

Medical Assistant

CHA-Everett Hospital/Surgical specialty
10.2024 - Current

Medical Assistant

CHA-Everett Hospital/Medical Specialty
09.2023 - 10.2024

Medical Assistant

Tufts Medical Center/Internal medicine
10.2021 - 07.2022

Medical Assistant

Stewart Medical Group/Internal medicine &Objyn
10.2019 - 09.2021

Medical Assistant

The Cardiovascular Disease Prevention Center mgh
01.2018 - 09.2019

Office Manager

Beantown chiropractic
09.2016 - 01.2018

Medical Assistant/Chiropractic Assistant

big city chiropractic
06.2015 - 09.2016

Graduate Certificate - Medical Assistant

Salter School

Bachelor of Science - Information Technology

University of Science Casablanca

GED -

Technical High School