Touria Delmany
HIM manager
Brownsburg,IN
Summary
RHIA-certified professional in Health Information Management with more than 6 years of experience in leadership and quality analytics. Proven ability to optimize EMR systems and lead clinical documentation improvement efforts. Skilled in maintaining HIPAA compliance and enhancing HEDIS/UDS reporting. Expertise in provider education and payer collaboration to elevate quality performance scores and address care gaps.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager, HIM Operations & Analytics
Eskenazi Health
01.2025 - 05.2025
- Directed Master Patient Index (MPI) and Release of Information (ROI) departments, ensuring data integrity and timely fulfillment of medical record requests.
- Oversaw daily HIM operations, developing workflows that improved turnaround time for ROI requests by 15% while maintaining HIPAA compliance.
- Implemented data validation and reconciliation processes to strengthen MPI accuracy, reducing duplicate records and patient safety risks.
- Collaborated with IT and clinical leadership to optimize HIM analytics dashboards for operational efficiency and performance monitoring.
- Supervised and mentored staff, fostering a culture of accuracy, accountability, and patient privacy.
Health Information Manager / Privacy Officer
Raphael Health Center
07.2021 - 12.2024
- Led HIM department operations, ensuring compliance with HIPAA and NCQA standards; reduced privacy incidents by 30% through new policies & training.
- Directed clinical documentation improvement efforts; implemented provider pocket guide on quality measures and coding guidelines, improving provider compliance by 25%.
- Oversaw HEDIS and UDS abstraction, achieving year-over-year improvement in care gap closure rates.
- Managed EMR optimization as system super-user, streamlining workflows and reducing provider documentation time by 15%.
- Conducted monthly provider audits and payer reconciliations, ensuring coding/data integrity and accurate risk adjustment submissions.
- Collaborated with payers (Medicaid, Medicare, Commercial) to validate data exchanges, reducing claim rejections by 20%.
- Served as project lead for Care Management module rollout, enabling documentation of SDOH needs and improving patient follow-up tracking.
Medical Research Assistant
Regenstrief Institute
06.2020 - 04.2021
- Supported research by abstracting and analyzing clinical data, applying statistical methods to improve study validity.
Medical Coding Specialist
IUPUI Hospital
01.2018 - 05.2019
- Applied ICD-10 and CPT coding for inpatient charts using 3M Encoder; ensured coding accuracy for reimbursement.
HIM Clerk
Kindred Hospital
01.2017 - 12.2017
- Maintained accurate medical records, performed chart analysis for completeness, and supported release of information.
Education
B.S. - Health Information Management
Indiana University Purdue University
Indianapolis, IN01.2021
A.A.S. - Health Information Technology
Ivy Tech Community College
Indianapolis, IN01.2018
Skills
- Health information management and HIPAA compliance
- Clinical documentation improvement
- HEDIS, NCQA, UDS, and PCMH reporting
- Risk adjustment and coding integrity
- Quality and performance improvement
- EMR optimization (Athenahealth, Epic, Azara)
- Provider and staff education
- Data analytics and reporting
- Team leadership
Certification
Registered Health Information Administrator (RHIA)
Languages
Fluent in Arabic & French
Affiliations
AHIMA
Timeline
Manager, HIM Operations & Analytics
Eskenazi Health
01.2025 - 05.2025
Health Information Manager / Privacy Officer
Raphael Health Center
07.2021 - 12.2024
Medical Research Assistant
Regenstrief Institute
06.2020 - 04.2021
Medical Coding Specialist
IUPUI Hospital
01.2018 - 05.2019
HIM Clerk
Kindred Hospital
01.2017 - 12.2017
B.S. - Health Information Management
Indiana University Purdue University
A.A.S. - Health Information Technology
Ivy Tech Community College