I have over a decade of experience in the aviation industry. my expertise lies in providing exceptional customer-focused service. I am proficient in English and strongly committed to passenger satisfaction. I deliver services that align with company values bringing a diverse perspective to the customer service team. I ensure seamless and enjoyable experiences for every passenger. I am professional with strong background in customer support, excelling in conflict resolution, communication, and problem-solving. I am known for fostering collaborative team environment and adapting to changing needs to ensure customer satisfaction. I have skills in handling multiple tasks efficiently, leveraging empathy and active listening to build rapport with clients and team members alike.