Towana Success
Suitland,MD
Summary
Accomplish tasks with minimal directions. Friendly and willing to interact with guests of all ages to make sure people have an enjoyable experience. I'm a open minded person who interacts and communicate with other people. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Attentive Pet Sitter committed to keeping owners updated with status reports and delivering attentive care to animals during owner absences. Offers engaging activity for pets with focus on safety and security. I am passionate about animal health and wellness/ basic needs.
Overview
4
4
years of professional experience
Work History
Pet Care Specialist
Throw Me A Bone
Manhattan , NY
04.2023 - 03.2024
- Monitored food intake levels of all animals and ensured proper nutrition was being provided.
- Performed bathing services when necessary using appropriate shampoos and conditioners while ensuring safety of the animal at all times.
- Interacted with customers in a friendly manner to provide them with accurate information regarding pet care services offered by the facility.
- Observed animal behavior closely for signs of stress or illness that could require medical attention.
- Fed pets on-schedule and with appropriate food for developmental or health requirements.
- Coordinated doggie daycare groups and overnight care.
- Assessed dog behavior in group play to provide positive and fun experience for dogs.
- Participated in animal handling and manipulation training to reduce animal pain and distress and improve animal welfare.
- Maintained clean and orderly play yards, kennels and cages.
Dog Care
Pet Supernanny
04.2022 - 03.2023
- Gave medication to pets following guidelines from owners.
- Communicated professionally with pet owners via phone, email, and text.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Prepared food and water following instructions from pet owners.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Washed and brushed animals to maintain good grooming standards.
- Kept cages, kennels, play yards, and grooming areas neat and clean, managed pet safety and wellness in owners' absence.
- Gave animals proper attention to promote secure environment in owner's absence.
Cashier
CLUB ASSOCIATED- BLINK FITNESS GYM
04.2021 - 06.2022
- CLUB ASSOCIATED- BLINK FITNESS GYM, NEW YORK, NY
- Resolved guest issues by identifying sources of complaint and formulating corrective action.
- Enforce company safety policies with customers and employees .
- Maintain clean environment for customers and employees to reduce spread of germ and bacteria.
- Cashier
JASA ELDERLY CLUB
10.2019 - 12.2019
- INTERNSHIP- JASA ELDERLY CLUB- NEW YORK, NY
- Help organize events.
- Able to comprehend our situation that we are in.
- Work with technology.
Education
Associate of Science - Psychology
Borough of Manhattan Community College of The City University of New York
New York, NY06-2023
High School Diploma -
Abraham Lincoln High School
Brooklyn, NY06.2020
Skills
- Communication
- Friendly
- Open minded
- Team work
- Customer service skills
- Regular Availability
- Pet Feeding
- Client Relationship Management
- Safety Procedures
- Pet Boarding
- Doggy Daycare
- Positive Reinforcement
- Behavior monitoring
- Smartphone Usage
- Medication Management
- Animal Safety
Timeline
Pet Care Specialist
Throw Me A Bone
04.2023 - 03.2024
Dog Care
Pet Supernanny
04.2022 - 03.2023
Cashier
CLUB ASSOCIATED- BLINK FITNESS GYM
04.2021 - 06.2022
JASA ELDERLY CLUB
10.2019 - 12.2019
Associate of Science - Psychology
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Abraham Lincoln High School
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