Townsend Darensbourg
New Orleans,LA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
17
17
years of professional experience
Work History
B Server
Muriel's Jackson Square
2024.01 - 2024.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Mr B's Bistro
2023.01 - 2024.01
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Frontwaiter
Commander's Palace Restaurant
2020.09 - 2023.01
- Managed multiple tables simultaneously while maintaining attention to detail and high-quality service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Captain Waiter
Dickie Brennan's Tableau Restaurant
2016.11 - 2020.03
- Showed high-level understanding of fine dining standards and practices.
- Collaborated with chefs to accommodate dietary restrictions or special requests from guests.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions.
Frontwaiter
NOLA Restaurant
2007.09 - 2016.11
- Maintained clean and organized dining areas for optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
High School Diploma -
Marion Abramson Senior High School
New Orleans, LA05.1996
Skills
Strong Work Ethic
Exceptional customer service
Guest Engagement
Team Player
Reliable and Responsible
Professional Appearance
Timeline
B Server
Muriel's Jackson Square
2024.01 - 2024.08
Server
Mr B's Bistro
2023.01 - 2024.01
Frontwaiter
Commander's Palace Restaurant
2020.09 - 2023.01
Captain Waiter
Dickie Brennan's Tableau Restaurant
2016.11 - 2020.03
Frontwaiter
NOLA Restaurant
2007.09 - 2016.11
High School Diploma -
Marion Abramson Senior High School
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