Toya Malone
Southfield,MI
Summary
Dynamic professional with extensive experience at the United States Postal Service, excelling in facility maintenance and operational support. Skilled in Microsoft Office Suite and USPS eBUY, with a knack for prioritizing tasks and enhancing team productivity. Demonstrated ability in workplace safety management and effective document management, ensuring high standards of cleanliness and operational efficiency.
Overview
26
26
years of professional experience
Work History
Maintenance Operations Support Clerk
United States Post Services
08.2020 - 01.2025
- Received request for maintenance work request and prepared work orders as well as assessing urgency of request and assign a priority code for work completion thus effectively prioritizing maintenance tasks based on urgency and resources available
- Prepared and submitted purchase requisitions to maintain required inventory levels; assigned tracking identification numbers, resulting in faster retrievals.
- Monitored inventory levels to prevent stockouts, ensuring timely replenishment of critical items.
- Received, unloaded, inspected, stored, and issued items against corresponding documents; Reconciled differences in shipment with suppliers
- Improved data accuracy by meticulously reviewing and updating work order and financial records in internal systems.
- Contributed to workplace safety by ensuring the proper disposal of hazardous materials and adhering to OSHA regulations.
- Managed and maintained purchase orders and invoices.
- Researched and identified new suppliers and vendors.
- Dispatched mechanics and custodial staff to mail processing equipment/workroom floor in need of service via 2-way radio
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Laborer Custodian
United States Postal Service, USPS
06.2008 - 08.2020
- Perform janitorial duties i.e. cleaning facility restrooms, workroom floor, cafeteria, offices, etc.
- Clean ceiling and walls, glass partition and building fixtures requiring the use of ladders
- Maintain facility outside grounds: lawn/shrubs care, snow removal, debris/trash removal
- Ran variety of cleaning machines such as floor machines designed to strip, wax, and top scrub floors and carpets.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Stocked inventory throughout facility.
Mail Handler
United States Postal Service
10.1998 - 06.2008
- Loading, lifting, and carrying mail up to 70 lbs.
- Followed safety protocols while handling and sorting mail
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
- Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
- Enhanced team productivity through effective communication and collaboration.
- Maintained cleanliness and organization in mailroom, contributing to efficient working environment.
Education
No Degree - Early Childhood Education
Wayne State University
Detroit, MINo Degree - Early Childhood Education
Ferris State University
Big Rapids, MIGED -
Ruthruff Adult Education
Detroit, MI05-1991
Skills
- Experienced with Microsoft Office Suite
- USPS eBUY Proficiency
- Work Order Management
- Effective Document Management
- Proficient in Office Technology
- Proficient in Handling Multiple Tasks
- Strong Organizational Abilities
- Workplace Safety Management
- Advanced Cleaning Procedures
- Facility maintenance
- Custodial Equipment Operation
- Teamwork and Collaboration
- Advanced Cleaning Procedures
Timeline
Maintenance Operations Support Clerk
United States Post Services
08.2020 - 01.2025
Laborer Custodian
United States Postal Service, USPS
06.2008 - 08.2020
Mail Handler
United States Postal Service
10.1998 - 06.2008
No Degree - Early Childhood Education
Wayne State University
No Degree - Early Childhood Education
Ferris State University
GED -
Ruthruff Adult Education
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