Toyonda Reed
Mobile,AL
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
17
17
years of professional experience
Work History
Dietary Supervisor
Springhill Memorial Hospital
Mobile, Alabama
04.2024 - 08.2025
- Coordinated meal services for patients based on dietary needs and restrictions.
- Managed inventory of food supplies to maintain adequate stock levels.
- Scheduled staff shifts to optimize coverage during peak meal times.
- Addressed patient feedback regarding meals and made necessary adjustments.
- Regularly inspected kitchen areas for cleanliness, verifying that surfaces were sanitized according to health code standards.
Business Selling Manager
Dillard's
Mobile, Alabama
09.2021 - 08.2023
- Led team in merchandise presentation and visual displays.
- Trained staff on customer service best practices and product knowledge.
- Collaborated with management to develop sales strategies and promotions.
Manager
Clark Oil Company, Inc.
Saraland, AL
06.2018 - 12.2021
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed daily operations to ensure smooth workflow and efficiency.
- Oversaw staff scheduling to optimize coverage and productivity.
- Implemented safety protocols to maintain a secure work environment.
- Coordinated inventory management to ensure product availability and compliance.
- Trained new employees on operational procedures and company policies.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Daycare Teacher
Lovely Daycare
Mobile, Alabama
07.2015 - 07.2015
- Facilitated daily learning activities for children aged two to five years.
- Developed and implemented engaging lesson plans aligned with developmental standards.
- Maintained a safe and nurturing environment for all children in care.
Assistant Manager
Murphy USA
Saraland, AL
04.2010 - 12.2012
- Customer service
- Daily deposits
- Managed inventory levels, ensuring timely restocking of products and supplies.
- Oversaw cash handling processes, maintaining accuracy and compliance with company standards.
- Resolved customer inquiries and complaints promptly to maintain service excellence.
- Monitored store cleanliness and safety standards to provide a welcoming environment.
Pharmacy Technician
Rite Aid
Saraland, AL
08.2008 - 10.2009
- Dispensed medications accurately and efficiently to customers.
- Assisted pharmacists in preparing prescriptions and managing inventory.
- Provided exceptional customer service and resolved patient inquiries.
- Processed insurance claims and verified patient information for accuracy.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Education
12th Grade -
Satsuma High School
Satsuma, ALSkills
- Pharmacy technician experience
- Supervising experience
- Retail management
- Computer skills
- Customer service
- Medical office experience
- Sales
- Management
- Food safety compliance
- Effective communication
- Team leadership
- Employee scheduling
- Time management
Timeline
Dietary Supervisor
Springhill Memorial Hospital
04.2024 - 08.2025
Business Selling Manager
Dillard's
09.2021 - 08.2023
Manager
Clark Oil Company, Inc.
06.2018 - 12.2021
Daycare Teacher
Lovely Daycare
07.2015 - 07.2015
Assistant Manager
Murphy USA
04.2010 - 12.2012
Pharmacy Technician
Rite Aid
08.2008 - 10.2009
12th Grade -
Satsuma High School