Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Hub Supervisor
Employer Direct Healthcare
07.2021 - Current
Schedule and coordinate meetings
Prioritizing tasks based on urgency and importance
Communicate schedule changes to relevant parties
Entering data and demographics into member files
Booking accommodations for members to get to and from procedure and consultations
Building provider and client relationship to ensure proper care to members
Verifying surgery details and ensuring members are fully prepared for procedure prior to performance
Submitting prior authorization to primary insurance for major procedures that require approval.
Motivated workers to exceptional performance through implementation of new strategies.
Worked closely with personnel, client, and contractors to resolve problems.
Managed labor assignments and equipment allocations and met transportation, operations and production goals.
Balanced schedule and client demands against team capabilities and available resources to meet performance objectives.
Recommended measures to improve production methods, equipment performance and team operation and productivity.
Skilled at working independently and collaboratively in a team environment.
Lead Clinical Coordinator
IVFMD
06.2020 - 07.2021
Mentored new clinical staff members for proper onboarding and orientation processes.
Built strong relationships with patients and families for optimized care satisfaction.
Supervised and managed daily activities of clinical team consisting of 6 physicians, nurses, and support staff.
Implemented new policies and educated staff on changes.
Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
Communicated with patients, ensuring that medical information was kept private.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
Bachelor of Science - Kinesiology-Exercise Science
Texas Womans University
05.2020
Skills
Administration Staff Supervision
Set Objectives
Floor Assignments
Medicare Compliance
Train Employees
Prioritization
Analyze Data
Interpersonal Skills
Microsoft office Suite
Establish Policies
Time Management
Timeline
Hub Supervisor
Employer Direct Healthcare
07.2021 - Current
Lead Clinical Coordinator
IVFMD
06.2020 - 07.2021
Bachelor of Science - Kinesiology-Exercise Science
Texas Womans University
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