Tracee McCain
Gary,IN
Summary
Security and casino operations professional who supports safe, organized, and guest-focused environments through rover patrols, CCTV monitoring, accurate documentation, and courteous service. Known for handling cash carefully, resolving issues through proper channels, and managing administrative tasks with strong attention to detail and Microsoft Office knowledge.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Security Services
Homewood, IL
04.2025 - Current
- Conducted security rover patrols every other hour, ensuring safety and security of surrounding areas
- Patrol inside and outside of the building to check that doors are secured and locked
- Observe security cameras and report concerns according to site procedures
- Finalized paperwork at end of each shift, maintaining accurate records for accountability
- Delivered courteous customer service and managed phone inquiries, enhancing visitor experience and support
Crew Member
Little Caesars Pizza
Schererville, IN
01.2026 - 05.2025
- Assisted customers in person and over the phone with order placement to ensure satisfaction
- Processed cash, credit card and other customer payments for orders
- Prepared pizza, bread, wings and other menu items
- Packaged customer orders accurately to maintain quality and presentation standards
- Cleaned and restocked work areas to ensure a safe and efficient environment
Dealer
Wind Creek Casino
Homewood, IL
04.2025 - 11.2025
- Deliver exceptional guest service while dealing multiple table games with accuracy
- Managed high-value cash transactions, ensuring compliance with procedures and safeguarding assets effectively
- Reported player disputes to floor supervisors for prompt resolution, improving guest satisfaction
- Maintained a professional and welcoming gaming environment for all guests
- Upheld regulatory requirements and internal controls, contributing to a secure gaming environment
Education
Medical Billing & Coding Certification -
DeVry University
Naperville, IL01-2023
High School Diploma -
Roosevelt High School
Gary, IN01-1996
Skills
- Customer Service
- Surveillance expertise
- Security operations
- Checkpoint management
- CCTV monitoring
- Cash handling
- Data Entry 50 WPM
- Microsoft Office Suite
- Windows OS expertise
- Multitasking & Time Management
- Administrative documentation
- Professional communication
Timeline
Crew Member
Little Caesars Pizza
01.2026 - 05.2025
Security Officer
Allied Security Services
04.2025 - Current
Dealer
Wind Creek Casino
04.2025 - 11.2025
Medical Billing & Coding Certification -
DeVry University
High School Diploma -
Roosevelt High School