Tracella Barrera
Savino Del Bene
Parma,OH
10
years of professional experience
Strategic operations and supply chain professional with 8+ years in international logistics, customer account management, and import/export operations. Expertise in enhancing operational efficiency, fostering client relationships, coordinating global shipments, and addressing complex supply chain challenges. Committed to optimizing processes and driving business growth through exceptional service.
Work History
Operational Key Account Manager
5 Years- Manage end-to-end import operations for strategic customer accounts.
- Coordinated international shipments, ensuring compliance with shipping regulations and meeting customer requirements.
- Coordinate international shipments while ensuring compliance with shipping regulations and customer requirements.
- Prepare competitive pricing and freight quotations for new and existing business opportunities.
- Collaborate with overseas partners, carriers, customs brokers, and internal teams to resolve transportation challenges.
- Identified and implemented process improvements that enhanced operational efficiency and boosted customer satisfaction.
- Managed over 100 shipments monthly, ensuring timely deliveries and compliance with customer expectations.
- Drove customer retention and growth in awarded volume for our company.
Operations Manager
1 Year 11 Months- Directed daily operations, ensuring seamless service in high-volume entertainment facility.
- Developed operational procedures that improved efficiency and customer satisfaction.
- Managed scheduling, staffing, inventory, and performance.
- Managed scheduling, staffing, inventory, and performance to optimize operational workflow.
- Implemented policies that reinforced company culture and aligned with operational goals.
Ocean Export Operations Coordinator
1 Year 7 Months- Coordinated international ocean export shipments, ensuring timely and accurate delivery.
- Managed documentation, booking, customs requirements, and carrier communications to facilitate smooth export processes.
- Maintained shipment accuracy while ensuring customer deadlines were met.
- Collaborated with warehouses, carriers, and overseas offices to promptly resolve transportation issues.
Housewares Manager
1 Year 5 Months- Coordinated inventory planning, merchandising, ordering, receiving, and customer service to optimize stock levels and enhance customer satisfaction.
- Developed training programs for associates in sales techniques and operational procedures to elevate team performance.
- Enhanced inventory accuracy and department performance through systematic audits and process improvements.
Education
Associate of the Arts
Skills
Key Account Management
Import & Export Operations
International Logistics
Strategic Account Development
Customer Engagement
Inventory Management
Process Improvement
Project Coordination
Operational Project Management
Cross-functional Collaboration
Customer Success
Problem Resolution
Strengths
- Progression into management and key account leadership.
- Nearly five years of international freight forwarding experience.
- Experience managing high-value customer accounts.
- Operations, import/export, and supply chain knowledge.
- Leadership, onboarding, and process improvement experience.
Timeline
Operational Key Account Manager
Savino Del Bene
08.2021 - CurrentRead More
Operations Manager
Game Arena
08.2019 - 07.2021Read More
Ocean Export Operations Coordinator
Morrison Express
01.2018 - 08.2019Read More
Housewares Manager
Bed Bath & Beyond
08.2016 - 01.2018Read More
Cuyahoga Community College
Associate of the Arts
Read More