Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rashada Folkes

Browns Hall District ,Browns Hall P.O.

Summary

Seeking employment with a company where I can use my skills and experience to effectively grow and contribute to the success of the business. I am an organized individual who is willing to learn new things. I am honest, reliable and work well with others.

Overview

3
3
years of professional experience

Work History

Sales Representative

HGS - Hinduja Global Solutions
Kingston
02.2025 - 08.2025
  • Present products and services to clients.
  • Build and maintain strong client relationships.
  • Meet and exceed sales targets.
  • Identify new sales oppurtunities and prospects.

Customer Service Team Lead

Sutherland Global
Portmore
07.2022 - 01.2025
  • Manage daily operations and shift changes.
  • Supervise and support team members.
  • Handle customer complaints and resolve issues.
  • Monitored team performance, ensuring alignment with organizational goals and standards.

Education

No Degree - Practical Nursing

Distinction College
Spanish Town
06-2020

High School Diploma -

Tacius Golding High School
St. Catherine
06-2018

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Timeline

Sales Representative

HGS - Hinduja Global Solutions
02.2025 - 08.2025

Customer Service Team Lead

Sutherland Global
07.2022 - 01.2025

No Degree - Practical Nursing

Distinction College

High School Diploma -

Tacius Golding High School