Hi, I’m
Tracey Campbell
Owosso,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Services position. Ready to help team achieve company goals.
Overview
22
years of professional experience
Work History
JWL Marketing
Pollster
01.2024 - Current
Job overview
- Showcased a strong commitment to ethical research practices, ensuring the integrity of all poll results and maintaining public trust in the polling process.
- Adapted quickly to shifting project priorities, demonstrating flexibility and a commitment to meeting deadlines under pressure.
- Leveraged interpersonal and communication skills to build rapport with respondents, leading to higher quality data collection.
- Contributed to team success by consistently exceeding individual targets for completed surveys per day while maintaining high-quality standards throughout all engagements.
- Maintained strict confidentiality of sensitive information, upholding the integrity and ethical standards of the polling industry.
- Recorded accurate respondents' answers during interviews for future reference.
- Refined communication skills through continuous engagement with diverse respondents, improving survey outcomes.
Little Caesars Pizza
Server
11.2012 - 10.2021
Job overview
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Write patrons food orders on slips, then enter orders into computers for transmittal to kitchen staff
- Check with customers to ensure they are enjoying their meals and act to correct any problems
- Prepare checks that itemize and total meal costs and sales tax
- Check patron’s identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Stock service areas with supplies, prepare tables for meals and clean tables after patrons have finished dining
- Assist in answering the phones and taking reservations or to-go orders
- Make and box pizza for carry-out
- Kitchen prep work.
Respite Volunteers of Shiawassee
Intern
08.2020 - 05.2020
Job overview
- Case management-assist case managers by shadowing on home visits and completing the patient, family and home safety assessment and volunteer matches with staff present
- Collaborative project with Alliance for a Drug Free Shiawassee
- Represent Respite Volunteers at county meetings
- Collaborate with family outreach providing education, suggestions and outreach
- Communication with volunteers to promote volunteer satisfaction and retention
- General office duties
- Intake processing
- Assist with event planning and assisting at events which helps with volunteer recruitment and retention
- Assist with marketing and showcasing of agency and program
- Provide services in a culturally competent manner with diverse and protected populations.
Pitney Inc. Disaster Recovery
Crew Leader
06.2002 - 05.2012
Job overview
- Collaborate with employee and management for conflict resolution
- Quality control duties
- Communicate and verify work orders
- Air quality control
- OSHA standards
- Disaster recovery assessment and clean up
- Assess training needs
- Inspector for maintenance and repairs
- Job coaching
- Team leader – counsel employees in work-related activities and career plans.
PODS Storage Containers
Customer Service and Sales Rep
05.2008 - 04.2010
Job overview
- Inbound Sales
- Customer Service
- Negotiated Contracts
- Determined where units would safely be placed on customer premises
- Resolved customer complaints
- Data Entry
- Scheduling.
Dave’s Cabinets
Office Manager
01.2004 - 03.2008
Job overview
- Payroll
- Scheduling
- Sales
- Customer Service
- Answered Phones
- Delegated Jobs
- Hiring
- Assisted supervisor in day-to-day transactions
- Ordered materials for contracts.
Education
Lansing Community CollegeLansing, MI
Associate of Arts from Human Services
05.2021
University Overview
- Presidents List [Fall, Spring, Summer-2019-2021]
- Phi Theta Kappa Scholarship Recipient
- Professional Development: Public Speaking
- Relevant Coursework: Introduction to Social Work
- Relevant Coursework: Personal Dynamics & Interviewing
- Relevant Coursework: The Family: Addiction & Violence
- Relevant Coursework: Child Abuse & Neglect
- Relevant Coursework: Human Aging
- Internship-320 Hours
- 3.67 GPA
- Phi Theta Kappa Member
- magna cum laude graduate
Lansing Community CollegeLansing, MI
Human Services Aging Studies Certificate of Completion from Human Aging
05.2020
University Overview
- Relevant Coursework: Intro to Human Aging
- Relevant Coursework: Intro to Human Services
- 3.67 GPA
- magna cum laude graduate
Skills
- Professional communication
- Effective interpersonal skills
- Adaptability
- Critical Thinking
- Professional demeanor
- Creative thinking and problem solving
- Time management
- Case management
- Cultural competency
- Interview techniques
- Substance Abuse Counseling
- Empathy Display
- Microsoft Office
- Computer Skills
Education Gpa
3.67
Education Location
Lansing Community College, Lansing, MI, 48933
Education Honors
- Phi Theta Kappa
- Graduated Magna Cum Laude
Education Courses
- General Education – Michigan Transfer Agreement
- Introduction to Human Aging
- Introduction to Social Work
- Personal Dynamics and Interviewing
- The Family: Addiction and Violence
- Child Abuse and Neglect
- Internship – 320 hours
References
- Helen Howard, Respite Volunteers, 710 W. King St., Owosso, MI, 48867
- Ruth Nick, Respite Volunteers, 710 W. King St., Owosso, MI, 48867
- Janet Marion, Lansing Community College, 515 N. Washington Square, Lansing, MI, 48933
Extracurricular Activities
- Volunteer and teach children of my faith.
- Check in on and help an elderly neighbor with chores and activities that she can no longer do one her own.
- Volunteer weekly for an elderly person and caregiving daughter.
- Volunteer for the Humane Society of Shiawassee County Animal Shelter
- Volunteer at the Alliance for a Drug free Shiawassee County
Timeline
Pollster
JWL Marketing
01.2024 - Current
Intern
Respite Volunteers of Shiawassee
08.2020 - 05.2020
Server
Little Caesars Pizza
11.2012 - 10.2021
Customer Service and Sales Rep
PODS Storage Containers
05.2008 - 04.2010
Office Manager
Dave’s Cabinets
01.2004 - 03.2008
Crew Leader
Pitney Inc. Disaster Recovery
06.2002 - 05.2012
Lansing Community College
Associate of Arts from Human Services
Lansing Community College
Human Services Aging Studies Certificate of Completion from Human Aging
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