TRACEY CHRISTIE
Amcor
Tahlequah,OK
8
years of professional experience
Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Adept at building positive relationships with employees and staff. Possesses innate ability to drive organizational success and employee engagement. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Organized and dependable with a positive attitude. Ready to achieve company goals. Detail-oriented with strong organizational skills, excellent time management and problem-solving skills.
Diligent Quality Manager with solid background in quality management and history of implementing effective process improvements. Successfully led teams to enhance product quality and ensure compliance with industry standards. Demonstrated expertise in problem-solving and continuous improvement methodologies.
Work History
Quality Manager
2 Years 6 Months- Developed and implemented quality management systems to enhance operational efficiency.
- Led cross-functional teams to identify and resolve quality issues across production lines.
- Conducted regular audits and inspections to ensure compliance with industry standards and regulations.
- Trained and mentored staff on best practices in quality assurance and control methodologies.
- Analyzed production data to identify trends, driving continuous improvement initiatives within the organization.
- Collaborated with suppliers to establish quality expectations and monitor performance metrics effectively.
- Drove root cause analysis efforts, implementing corrective actions to minimize defects in products.
- Facilitated strategic planning sessions focused on long-term quality objectives aligned with corporate goals.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Implemented risk management framework to proactively address potential quality issues before they affected production.
Human Resources Coordinator
2 Years 2 Months- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Coordinated technical training and personal development classes through Percipio and myDevelopment for all Berry Employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Quality Assurance Inspector
3 Years 6 Months- Communicated with production team members about quality issues.
- Kept detailed records of quality and imperfect products.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Removed imperfect products from shipment line. Placing products on hold or doing a QAN on bad product.
- Tested poly pipe, bags and did quality checks, risen checks for function and accuracy and verified final product configuration met customer specifications.
- Identified where product issues came from and rectified issues.
- Used hand calipers, micrometer, and tape measures for measuring instruments.
- Inspected incoming and outgoing materials for accuracy and quality.
- Trained and mentored machine tender packers, poly and leads to apply best practices and comply with quality control guidelines and regulations.
- Identified and documented quality discrepancies for management to develop resolutions.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Recommended changes to assembly and production lines based on repeat product issues.
- Compared colors, textures and grades of products and materials with opacity, haze, or samples to verify conformance to standards.
- Oversaw machine operation and assembly personnel for compliance and adequacy.
- Performed visual inspections and non-destructive tests where appropriate.
- Removed imperfect products from shipment line.
Education
Degree - Phlebotomy
High School Diploma
Skills
Manage Employee Relations
ISO 9001:2015/HALAL Auditor
Accurate Data Processing
Training Development and Execution
Providing Feedback
Complaint Handling
Policy Interpretation
Microsoft Office/Power Point/Excel
Food Defense Coordinator
Social Media Platforms
Exceptional Communicator
In-Person and Telephone Interviewing
Confidential Document Control
Analytical and Critical Thinking
Employee Recognition
BRCGS Lead Auditor
Team Building
CPro
Active listening skills
Respectfulness
Assertiveness
HACCP
Proactive honesty
Root Cause and Corrective Action tools
Quality management systems
Compliance monitoring
Corrective actions
Document management
SOP development
Continuous improvement
Quality metrics
Total quality management
Document control
Timeline
Quality Manager
Amcor
12.2023 - CurrentRead More
Human Resources Coordinator
Berry Global
10.2021 - 12.2023Read More
Quality Assurance Inspector
Berry Global
04.2018 - 10.2021Read More
Porter Consolidated High School
High School Diploma
Read More
Oklahoma State University Institute of Technology
Degree from Phlebotomy
Read More