TRACEY CROSS
Grantsburg,IL
Summary
Seeking a challenging position where I can display my exceptional customer service abilities, communication skills, and experience of the medical field.
Overview
10
10
years of professional experience
Work History
Public Service Administrator, Opt 8N
Choate Mental Health & Developmental Center
03.2020 - 10.2025
- Serves as Nursing Supervisor with duties that include assessing work needs, improvements, and individual health/safety issues. Observe and document nursing staff job performance according to nursing care practices and procedures. Assist with quality measures to support compliance with Federal, State, and Local guidelines. Schedule and provide training in nursing care practices. Work cooperatively with peers to ensure quality care is provided. Serves as Administrator on Duty as scheduled.
- Ensured compliance with current federal, state, and local regulations in all aspects of the facility.
Registered Nurse II
Choate Mental Health & Developmental Center
10.2018 - 03.2020
- Identified individual care requirements by establishing personal rapport with individuals. Established a compassionate environment by providing emotional and psychological support to individuals. Assured quality of care by adhering to therapeutic standards according to facility policies, as well as federal and state regulations. Resolved individual problems and needs by utilizing interdisciplinary team strategies. Maintained a safe working environment by complying with procedures, rules, and regulations. Administered medications and performed treatments to individuals per physician orders. Documented individual care services by charting in individual and department records. Monitored and evaluated medical conditions of individuals. Provided education to individuals on their medications and medical conditions. Supervised technicians as needed. Supervised lower-level nursing staff as needed when acting as charge nurse. Collaborated with physicians regarding individual care. Obtained labs per physician orders.
Administrator
Jonesboro Rehab & Health Care Center
05.2017 - 10.2018
- Overseen all operations of facility to include all departments such as nursing, dietary, housekeeping, maintenance, and business office. Monitored budgets, prepared reports, hired and trained staff, conducted training inservices, staffing schedules, payroll. Communicated with residents, physicians, family members to ensure needs are met by all residents.
Director of Nursing
Jonesboro Rehab & Health Care Center
10.2016 - 05.2017
- Directed licensed and non-licensed staff to provide health care and nursing services to residents. Ensured the provision of quality nursing care on a 24 hour basis in accordance with federal, state, and local standards and regulations. Responsible for recruitment and hiring of nursing personnel. Monitored job performance of nursing staff and completed performance evaluations. Monitored federal and state regulations and assisted in revisions of procedures accordingly. Performed in-services for staff. Monitored quality of care provided to residents. Maintained and monitored infection control and wound care logs.
Director of Nursing
Daystar Nursing & Rehab
05.2015 - 10.2016
- Directed licensed and non-licensed staff to provide health care and nursing services to residents. Ensured the provision of quality nursing care on a 24 hour basis in accordance with federal, state, and local standards and regulations. Responsible for recruitment and hiring of nursing personnel. Monitored job performance of nursing staff and completed performance evaluations. Monitored federal and state regulations and assisted in revisions of procedures accordingly. Performed in-services for staff. Monitored quality of care provided to residents.
Education
Registered Nurse -
State of Illinois
Associates Degree - Nursing
Shawnee Community College
Ullin, IL05-2012
Skills
- Communication and Relationship Management
- Nursing
- Leadership
- Professionalism
- Knowledge of Healthcare Environment
- Business Skills
- Staffing
- Financial Management
- Community Outreach
- Microsoft Word/Excel
Timeline
Public Service Administrator, Opt 8N
Choate Mental Health & Developmental Center
03.2020 - 10.2025
Registered Nurse II
Choate Mental Health & Developmental Center
10.2018 - 03.2020
Administrator
Jonesboro Rehab & Health Care Center
05.2017 - 10.2018
Director of Nursing
Jonesboro Rehab & Health Care Center
10.2016 - 05.2017
Director of Nursing
Daystar Nursing & Rehab
05.2015 - 10.2016
Associates Degree - Nursing
Shawnee Community College
Registered Nurse -
State of Illinois