EVS Operations Manager
Compass Group Management
, DE
- Delegated work to staff, setting priorities and goals.
- Mitigated business risks by working closely with staff members and assessing performance.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed and implemented operational procedures to ensure quality standards are met.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Prepared staff work schedules and assigned team members to specific duties.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.