TRACEY HALL
Brooks,KY
Overview
22
22
years of professional experience
1
1
Certification
Work History
EMR Informatics Specialist, Physician Documentation Support
Norton Healthcare
Louisville, KY
11.2019 - Current
- Train, support, and provide assistance to providers and other end users;
- Provide ongoing education and training when needed on Epic and Dragon Medical One applications when needed;
- Complete special projects for the organization as directed;
- Order scanning of external results and route them to appropriate staff member;
- Perform requests to redact signed notes, change note types or move notes to a different encounter;
- Create and/or acknowledge and close tickets in SDE and SDP systems;
- Routinely watch the PT/INR folder to upload to patient’s chart and route to correct staff member;
- Deactivate Epic privileges when needed;
- Temporary and permanently suspend providers provided through the Medical Staff Office
EMR Content Specialist, Release of Information
Norton Healthcare
Louisville, KY
03.2017 - 11.2019
- Process patient and legal request for disclosure accurately and timely and adhering to HIPAA and OCR and system policies and procedures;
- Function in a technical role by ensuring and protecting customer privacy and security at all times;
- Log request in EPIC ROI Que as needed to create a request;
- Contact patients or attorney offices for clarification of request as needed;
- Access multiple medical records systems (paper or electronic) as needed
Disclosure Specialist II
Baptist Health Care
Louisville, KY
08.2015 - 03.2017
- Process legal request such as attorney, court orders, subpoenas, and risk for disclosure accurately and timely and adhering to HIPAA and OCR and system policies and procedures;
- Function in a technical role by ensuring and protecting customer privacy and security at all times;
- Log request in Epic ROI Que as needed to create a request;
- Contact attorney offices for clarification of request as needed;
- Access multiple systems to complete request if needed
HIM Senior Assistant
Masonic Homes of Louisville
Louisville, KY
10.2014 - 08.2015
- Prepare charts for admission and discharge;
- Filing paperwork in charts;
- Thinning charts as needed;
- Audit charts for completeness;
- Process release of information request;
- Assist billing office with census of facility;
- Assist in preparing for transition to EHR;
- Scanning documents into EHR
Accounts Receivable Clerk/Data Entry
Physician Service Co-op
Louisville, KY
11.2013 - 10.2014
- Accurately enter procedure codes, diagnosis codes, and patient information into billing software;
- Appropriately and correctly identified errors and re-filled denied/rejected claims;
- Posted charges, payments, and adjustments;
- Submitted refund requests for claims paid in error;
- Demonstrated knowledge of HIPAA privacy and security regulations by appropriately handling patient information
Medical Records Associates
Pharmerica
Louisville, KY
04.2009 - 10.2013
- Data entry of medical records for long term care facilities from documentation of monthly medication administration records and daily physician orders in a timely manner to facilitate processing and delivery of edited documents;
- Maintained accurate updates of medical record documents for each specified facility data;
- Filing away of medical record documents in specified areas;
- Copying; faxing
Medical Records Associate
Franciscan Health Care Center
Louisville, KY
03.2003 - 04.2009
- Prepared charts for admissions and discharges;
- Filing paperwork on residents charts daily;
- Thinning charts every 3 months and as needed;
- Audited charts for completeness;
- Stocked nursing units with appropriate forms;
- ICD-9-CM coding;
- Copied records or documents as requested for doctors or family members for release of information accordingly;
- Assisted in getting all residents Medicaid certified;
- Assisted in preparing Medicare certifications
Education
Bachelor of Science - Health Information Management
University of Cincinnati
Cincinnati, OH05.2020
Associates - Health Information Management
American National University
Louisville, KY10.2016
Medical Billing and Coding certificate -
National College of Business and Technology
Louisville, KY05.2002
Skills
- RHIA credential
- Health Information Management
- ICD-9-CM coding
- ICD-10-CM coding
- CPT coding
- Medical Terminology
- Copying
- Faxing
- Scanning medical records
- Mail management
- Team player
- Detail oriented
- Computer savvy
- Phone etiquette
- Knowledge of HIPAA
- Release of Information experience
Certification
- Registered Health Information Administration, 01/21, American Health Information Management Association
- Registered Health Information Technician, 06/17, American Health Information Management Association
Timeline
EMR Informatics Specialist, Physician Documentation Support
Norton Healthcare
11.2019 - Current
EMR Content Specialist, Release of Information
Norton Healthcare
03.2017 - 11.2019
Disclosure Specialist II
Baptist Health Care
08.2015 - 03.2017
HIM Senior Assistant
Masonic Homes of Louisville
10.2014 - 08.2015
Accounts Receivable Clerk/Data Entry
Physician Service Co-op
11.2013 - 10.2014
Medical Records Associates
Pharmerica
04.2009 - 10.2013
Medical Records Associate
Franciscan Health Care Center
03.2003 - 04.2009
Bachelor of Science - Health Information Management
University of Cincinnati
Associates - Health Information Management
American National University
Medical Billing and Coding certificate -
National College of Business and Technology