Clinical Informatics
Open To Work
Sheri Brown
UAP Clinic
Decatur,IN
Work Preference
Desired Job Title
Clinical Informatics Specialist/Physician LiasonProject Manager/Implementation SpecialistProject Manager/Implementation SpecialistHR Generalist/Sales ManagerIT Consultant for IBM/Lincoln Life Corporation
Work Type
Full Time
Location Preference
Remote
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week
29
years of professional experience
Extensive experience in the medical and IT field Passionate about quality and customer satisfaction Outstanding interpersonal, motivation, and presentation skills Analytical, diligent, and articulate EMR Implementation/Project Management CPR certified
Work History
Clinical Informatics Specialist/Physician Liason
12 Years 6 Months- Developed and maintained medical systems, software applications and databases for physicians, nurses, and other users.
- Provided technical support by answering users’ questions, troubleshooting glitches and system issues and documenting and escalating user questions to appropriate personnel.
- Analyzed and assessed the performance of clinical computer systems and recommended areas that needed improvement
- Designed and implemented educational, clinical programs, scheduling upgrades and training new hires.
- Provide support to all clinical activities with help of latest technology and analyze all IT processes and procedures and recommend ways to improve all processes.
- Identify and provide resolution for all informatics issues and provide support to all patient services and maintain an efficient application system and provide all required upgrades and patches to business systems.
- Develop all clinical informatics protocols and policies and ensure compliance to all developed quality metrics in all processes and participate in implementation of all policies
- Monitor all workflow of processes and maintain records of all design and analyze processes to measure all redesigns and ensure optimal level of patient care.
- Conduct on-going referral analysis to identify loyal physicians and splitter physicians for all service lines with focused concentration on annual business initiatives through geographic, splitting, profitability and qualitative assessments
- Identify and present current and relevant market intelligence to the Director of Physician Services and the Physician Advisory Committee
- Provide hospital orientation for all new physicians and licensed independent practitioners
- Act as a team leader of the project initiative for Direct Hospital Admission/Transfer Facilitator process
Project Manager/Implementation Specialist
14 Years 6 Months- Cerner specialist for clinic community.
- Assist departments to optimize assimilation of EMR product and impact on functionality and process.
- Maintain communication and relationship with client to help in change process.
- Serve as liaison between IT department and end users.
- Coordinate maximum effectiveness of product usability.
- Participate in software implementation, upgrades. Evaluate and prepare workflow procedures relative to system.
- Participate in testing processes and system performance.
- Prepare and present training activities for end users. Assist application analyst in all areas of related responsibility.
- Able to utilize processes, standards and tools to manage project implementation. Has functioned on a supervisory level to fulfill clients’ service needs.
- Flexible and capable to perform other duties as necessary.
- Data Migration
Project Manager/Implementation Specialist
7 Years- Served as client manager to implement client-server billing and customer care solutions
- Managed 10 to 15 technical resources as well as authored Statement of Work.
- Tracked software customization, and defects
- Managed client engagement services and solutions implementations
- Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business
- Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services
- Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
- Manage transition of client from Solutions Implementation to Client Support.
- Manage the development and maintenance of implementation portions of project.
HR Generalist/Sales Manager
2 Years- Assisted in maintaining and updating all digital and hard copy human resources files.
- Assisted in making sure that all compliance filings were made for each quarter.
- Assisted in compiling a benefits training program for all new hires and existing employees.
- Trained and motivated full-time and part-time employees
- Assisted the regional manager in organizing advertising campaigns nationally and regionally
- Represented the company and developed ties with potential clients in trade shows and conferences
IT Consultant for IBM/Lincoln Life Corporation
2 Years- Provided second level support to internal Help Desk to resolve user concerns with specific applications, include Windows 95, Microsoft Office, GroupWise, and numerous industry specific applications
- Identified and implemented technologies and methods of using existing technology to help users work more efficiently, including: Creating/revising macros and spreadsheets in Quattro Pro, Excel, and VBA programming. Developing procedures and training users in electronic data transfer between applications
- Worked on Help Desk to provide support for software, printing, and network access issues
IT Consultant/Contractor for Navistar
2 Years- Consultant Representative for Navistar providing Level 1 Help Desk phone support troubleshooting hardware and software applications on a WAN/LAN Windows NT network of 500+ workstations in 22 different locations throughout the United States supporting MS Office software plus client based software on and off site
Education
Associate of Computer Programming
Graduation: June 1997
Skills
Strategic Planning
Quality Control
Process Improvement
Project Management
Client Relations
Clinical process knowledge
Timeline
Clinical Informatics Specialist/Physician Liason
Lutheran Health Network
01.2014 - CurrentRead More
Project Manager/Implementation Specialist
UAP Clinic
01.2012 - CurrentRead More
Project Manager/Implementation Specialist
Medical Informatics Engineering
01.2004 - 01.2011Read More
HR Generalist/Sales Manager
CAD Associates
01.2002 - 01.2004Read More
IT Consultant for IBM/Lincoln Life Corporation
H.L. Yoh Company
01.2000 - 01.2002Read More
IT Consultant/Contractor for Navistar
Computer Task Group
01.1998 - 01.2000Read More
International Business College
Associate of Computer Programming
Read More