Tracey Holland
Waynesville,NC
Summary
Skilled team player with strong background in office environment. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities.
Overview
5
5
years of professional experience
Work History
Eligibility Specialist II
Haywood County Government
08.2021 - Current
- Understanding of all Federal, State, and County policies and procedures for Adult Medicaid.
- Processing mail in/ in person applications for Adults who are claiming to be disabled, blind or aged. Complete reviews when cases are due for re-enrollment.
- Complete and make changes for cases assigned to my caseload.
- Verify applicants income/resources using online sources when available.
- Send 5097 when more information is needed for ongoing application, or reviews.
- Mail approval letters when applicant/beneficiary is eligible for Medicaid services.
- Submit request for local or state appeal hearings when applicant/beneficiary is denied Medicaid. Hold hearing with local hearing officer, state hearing officer.
- Assist applicant's/beneficiary when requested to apply for Social Security benefits.
- Any other duties that are assigned.
Lead Teacher
Kid Connection Child Development Center
04.2019 - 07.2021
- Organized materials and classroom spaces to boost teaching efficiency and success.
- Built relationships with students and parents to improve learning.
- Maintained detailed and accurate class and student documentation to keep records current.
- Collaborated well with team members to carry out daily assignments and achieve team targets.
Education
Associate of Applied Science - Accounting
Haywood Community College
Clyde, NC05.2013
Skills
- Medicaid knowledge
- Policy Interpretation
- Data Entry
- Public Assistance
- Problem-solving aptitude
- Relationship Building
- Professionalism
- Attention to Detail
- Time Management
- Multitasking
- Teamwork and Collaboration
- Team building
- Organizational Skills
- Eligibility Determination
Timeline
Eligibility Specialist II
Haywood County Government
08.2021 - Current
Lead Teacher
Kid Connection Child Development Center
04.2019 - 07.2021
Associate of Applied Science - Accounting
Haywood Community College
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