Tracey James
Crockett,TX
Summary
Two decades of experience assisting people in various stages of life with meeting their goals and expectations of their experience whether it be in an emergency room or a state park in addition to maintaining the structure required to meet those goals.
Overview
36
36
years of professional experience
Work History
Office Manager
Texas Parks and Wildlife Department
Grapeland, Texas
03.2014 - 03.2026
- Managed daily office operations for Texas Parks and Wildlife Department.
- Coordinated scheduling and logistics for departmental meetings and events, ensuring seamless execution.
- Supervised administrative staff to ensure task completion.
- Developed and implemented office procedures that streamlined operations and improved workflow.
- Oversaw record-keeping and filing systems for compliance purposes.
- Assisted in budget preparation and financial tracking, supporting accurate financial reporting.
- Provided support to management in project planning and execution.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Coded and entered daily invoices with in-house accounting software.
- Assisted in recruiting, onboarding and training new employees.
- Maintained confidential records relating to personnel matters.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Emergency Services Registered Nurse
Cook Children's Medical Center
Fort Worth, Texas
06.1990 - 10.2006
- Assisted in emergency procedures during critical situations promptly.
- Administered medications and monitored patient responses diligently.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Provided patient-centered care in a fast-paced pediatric environment.
- Educated families on health management and treatment options, empowering them to make informed decisions about care.
- Participated in quality improvement initiatives, contributing to enhanced patient safety standards and improved care delivery.
- Trained new nursing staff on protocols and best practices effectively.
Education
Master's in Healthcare Administration -
University of Mary Hardin-Baylor
Belton, TX03-1999
Skills
- Office administration
- Project management
- Budget management
- Project coordination
- Vendor management
- Event planning
- Staff supervision
- Scheduling coordination
- Record keeping
- Data entry
- Expense reporting
- Database administration
- Customer relationship management
- Training and coaching
- Employee training
- Time management
- Team collaboration
- Communication skills
Timeline
Office Manager
Texas Parks and Wildlife Department
03.2014 - 03.2026
Emergency Services Registered Nurse
Cook Children's Medical Center
06.1990 - 10.2006
Master's in Healthcare Administration -
University of Mary Hardin-Baylor