Tracey Legarde
Irmo,SC
Summary
Well-rounded Healthcare Professional possessing outstanding research and resolution abilities. Offering over 15 years of experience in the healthcare industry. Utilizes pharmaceutical software and compounding techniques to maintain high standards of care. Knowledge of regulatory compliance and quality assurance ensures safe and effective pharmacy operations. Dedicated, diligent and dependable professional who maintains a focus on accuracy and always delivers courteous service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Adjunct Professor
PharmTechExpress
Aiken, SC
01.2025 - Current
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Facilitated interactive lectures, fostering critical thinking and practical application of concepts among students.
Certified Pharmacy Technician in Appeals
BCBS of SC
Columbia, SC
03.2017 - Current
- Assisting with the claims adjudication process
- Performs non-medical reviews and processes redetermination letters ensuring timeliness and accuracy
- Prepares unit reports, ANALYZES, and interprets workload, and processes issues utilizing various software tools
- Updates letters and documents within the department when necessary
- May gather and prepare documentation for legal inquiries and administrative requests
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Certified Pharmacy Technician
MUSC HEALTH
10.2014 - Current
- Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists
- Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation
- Research and resolve dosage conflicts, potentially harmful drug interactions, and other matters to ensure patient safety/wellness
- Check expiry dates of drugs, advise nurses on the correct mode of medicine storage and discuss the needs of the wards with the staffs and nurses
- Using an automated medication dispensing system(omnicell)
- Manage areas of medicines supply like the dispensaries
- Deliver medications to the nursing units in the hospital premises
- Purchase medicines from wholesalers and pharmaceutical companies
- Rotate stock, remove expired medications and perform other inventory control duties
- Mix chemotherapy, fluids and feeding solutions for intravenous use under the direct supervision of a pharmacist
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Stocked, labeled, and inventoried medication to keep accurate records.
CPHT
Walmart pharmacy
06.2005 - 11.2019
- COLLABORATED with licensed pharmacists to provide excellent service within high-volume retail setting
- Helped migrate pharmacy to new patient records system – transferred hundreds of profiles to database and trained several coworkers on new system
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Education
Master of Science - HEALTH
University of Phoenix
Tempe, AZ06-2025
Bachelor of Science - Healthcare Management
University of Phoenix
Tempe, AZ11-2023
Associate in Arts -
Midlands Technical College
West Columbia, SC06-2019
Pharmacy Diploma -
Midlands Technical College
West Columbia, SC12-2010
Certificate in Healthcare -
Midlands Technical College
West Columbia, SC12-2010
Skills
- Prescription Processing
- Pharmaceutical Calculations
- Medical & Pharmaceutical Terminology
- Medicare, Medicaid & Insurance Claims Processing
- Microsoft Software
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Team collaboration
- Workflow optimization
- Pharmacy and customer records management
- Online teaching
Certification
- PTCB Certification
- NCBOP License
- SC-CPHT
Timeline
Pharmacy Adjunct Professor
PharmTechExpress
01.2025 - Current
Certified Pharmacy Technician in Appeals
BCBS of SC
03.2017 - Current
Certified Pharmacy Technician
MUSC HEALTH
10.2014 - Current
CPHT
Walmart pharmacy
06.2005 - 11.2019
Associate in Arts -
Midlands Technical College
Pharmacy Diploma -
Midlands Technical College
Certificate in Healthcare -
Midlands Technical College
Master of Science - HEALTH
University of Phoenix
Bachelor of Science - Healthcare Management
University of Phoenix