Tracey Lin

• Facilitated collaboration between departments through effective team building activities.
• Strengthened staff interactions to support optimized operational processes.
• Oversaw product development initiatives from concept through completion stages.
• Conducted regular meetings with senior management team to review progress against established objectives.
• Maintained relationships with vendors to obtain the best pricing on supplies and materials.
• Oversaw operations related to budgeting, staffing, scheduling, inventory control and enhancing customer service and sales performance.
• Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
• Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

• Developed pricing strategies that would maximize profits while still remaining competitive in the market.
• Trained, coached, and mentored junior sales personnel to ensure success in their roles.
• Created and presented monthly reports to management on sales performance.
• Participated in negotiations with vendors regarding product purchases or contracts.
• Managed daily operations of sales department, including supervision of staff members.
• Collaborated with marketing team to create promotional materials for target customers.

• Assisting the sales manager and colleagues in setting targets for the sales department, collaborating with the marketing department to develop common strategies, and monitoring competition and industry trends.
• Provided detailed product information to customers, including features, prices, and availability.
• Generated leads through cold calling, networking, and referrals.
• Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.

Upon analyzing my resume, you may observe an interval of unemployment. I have been absent because I have been devoting time to caring for my five children. My experiences in raising children have improved my skills in leadership, teamwork, dedication, and priority. I have successfully handled various schedules, trained people, enforced regulations, and provided continuous care. Now that I'm situated, I'm ready to return to work. I am enthusiastic and dedicated to contributing to the community by delivering high-quality assistance and supporting individuals.

• Skilled Licensed Practical Nurse offering 4+ years of experience in the healthcare field
• Knowledgeable about assisting with non-invasive procedures and performing respiratory treatments
• Strong documentation skills and a firm grasp of compliance requirements
• A well-qualified medical professional with experience triaging patients, capturing information, and completing basic procedures such as wound care, IV insertions, medication administration, creating patient care plans, patient discharge teachings, and creating follow-up appointments with physicians in clinics
• Excellent communication, prioritization, and multitasking abilities with sound judgment and a compassionate nature
• Background in clinic and hospital environments, which include psychiatric clinic and surgical clinic experience.

• Assisted in providing financial assistance to the financial manager which included managing payroll, verifying and balancing end-of-day balances, company bank deposits, and delivering company invoices to local and government businesses and agencies.

• Great written and verbal skills
• Great at multitasking and prioritizing
• Issues tickets to traveling customers
• Answered and responded to approximately 50 phone calls in one shift
• Familiarity with Microsoft Word
• Created spreadsheets to organize customer names and ticket sales
• Issued appropriate and correct monetary change to customers
• Able to work under pressure
• Great communication skills.