Tracey Bell
North Canton,OH
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Knowledgeable with solid background in managing retail operations, driving customer satisfaction, and optimizing store performance. Successfully led teams to enhance service quality and store profitability. Demonstrated leadership and problem-solving skills, ensuring smooth daily operations and effective inventory management.
Overview
24
24
years of professional experience
Work History
Store Manager
Five Below
Canton, OH
02.2014 - Current
- Directed inventory control and cash management processes to ensure efficient store operations.
- Cultivated a high-performing team of store employees in a fast-paced environment by implementing proactive communication strategies and delivering consistent positive feedback.
- Oversaw all aspects of point of sale opening and closing processes to maintain operational efficiency.
- Implemented strategies to maximize sales and decrease shrinkage by prioritizing customer satisfaction and adhering to operational standards.
- Implemented effective inventory controls and streamlined backroom organization to support timely product replenishment and accessibility.
- Analyzed customer forecasts and employee skills to establish efficient store schedules that meet service demands.
- Reviewed and validated payroll submissions to guarantee compliance with company policies.
- Optimized merchandise arrangements and display configurations to effectively showcase new products and current promotions.
Store Manager/District Manager
Dollar General
Akron, OH
05.2002 - 02.2014
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Hired, supervised and coached 16+employees on sales strategies to optimize performance.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Education
Bachelor of Education - Recreational Therapy
University of Toledo
Toledo, OH06-1993
Skills
- Multitasking and Organization
- Policy Development and Enforcement
- Inventory Management
- Management Team-Building
- Customer Service
- Microsoft Outlook
- Payroll Management
- Supply Ordering
- Microsoft Office
- Records Organization and Management
- Shift Scheduling
- Store Merchandising
- Performance Monitoring and Evaluation
- Customer service
- Work ethic and integrity
- Customer assistance
- Patience and empathy
- Time management skills
- Customer service excellence
- Reliability and punctuality
- Customer relations
Timeline
Store Manager
Five Below
02.2014 - Current
Store Manager/District Manager
Dollar General
05.2002 - 02.2014
Bachelor of Education - Recreational Therapy
University of Toledo