TRACEY L. MULLIS
Jasper,IN
Summary
Operations Manager with over 15 years in project management, excelling in technology integration and employee leadership. Managed 10 multi-million dollar programs and hired over 300 hundred staff.
Overview
20
20
years of professional experience
Work History
Chief Operations & Financial Officer
Cliff Side Enterprises
Jasper, IN
10.2019 - 08.2025
- Led HR operations for a multi-location restaurant group, improving hiring efficiency by 50% and overseeing onboarding and training for 300+ employees.
- Processed payroll weekly for 100 employees, achieving 99% accuracy and timely payments.
- Streamlined restaurant operations, boosting annual revenue by 10%.
- Optimized a cloud-based point of sale system, boosting sales efficiency by 50% and enhancing customer service.
- Managed over 1,000 transactions monthly and maintained accounting records and bookkeeping, reducing expenses by 10%.
Owner & Chief Operating Officer
Legacy Bar & Grill
Jasper, IN
10.2022 - Current
- Purchased, installed, and integrated a cloud-based Point of Sale, boosting revenue and operational efficiency by 100%.
- Provided Tier 3 support for restaurant software, resolving 95% of technical issues without downtime.
- Oversaw financial, employee, and facility management, optimizing operations and generating 1 million in annual revenue.
- Processed payroll weekly for 35 employees, achieving 99% accuracy and timely payments.
- Developed innovative tools and policies that improved employee management efficiency by 30% and boosted customer satisfaction by 20%.
- Designed and launched a customer ordering application on the Apple app store and Google play, boosting orders by 10%.
Regional Manager, Territory 5
İD Tech
Campbell, CA
12.2012 - 10.2019
- Coordinated and led 7 summer education programs in the Midwest, managing budgets of 1 million each.
- Hired and supervised a team of 60+ staff, achieving the highest retention rate on the team and meeting 100% of hiring deadlines.
- Developed innovative technology integration tools, boosting business efficiency by 15% and streamlining operations.
Technology Integration Specialist, Full-time teacher
Southwest Dubois School Corporation
Huntingburg, IN
08.2009 - 12.2012
- Facilitated technology integration for 20+ educators, enhancing student engagement in Mathematics, Business, and Family & Consumer Sciences.
Software Engineer
Orchard Software
Indianapolis, IN
10.2005 - 02.2006
- Developed integration software for laboratory equipment in 4th Dimension.
Education
Masters of Arts - Teaching
Oakland City University
01.2007
Licensure - Mathematics, Computer Education, Business, and FACS, Educational Technology
Indiana University Purdue University Indianapolis
01.2006
Bachelor of Arts - Computer Science
Hanover College
01.2005
High School Diploma - undefined
Jasper High School
01.2001
Skills
- Exceptional organizational skills
- Interpersonal skills
- Problem solving
- Analytical skills
- Knowledge of hiring practices
- Knowledge of training practices
- Knowledge of onboarding practices
- Team environment
- Multitasking
- Project implementation
- Supervisory experience
- Proficient in desktop software applications
- High-level Google products user
- Self-driven entrepreneur
- Employee Relations
- Leadership Development
- Team Building
- Cultural Alignment
- HRIS
- Performance Management
Teaching Experience
Taught K-12 students in subject areas of Business, Family & Consumer Sciences, and Mathematics for 3 different schools within the corporation.
Personal Information
Title: Project Manager
Timeline
Owner & Chief Operating Officer
Legacy Bar & Grill
10.2022 - Current
Chief Operations & Financial Officer
Cliff Side Enterprises
10.2019 - 08.2025
Regional Manager, Territory 5
İD Tech
12.2012 - 10.2019
Technology Integration Specialist, Full-time teacher
Southwest Dubois School Corporation
08.2009 - 12.2012
Software Engineer
Orchard Software
10.2005 - 02.2006
Masters of Arts - Teaching
Oakland City University
Licensure - Mathematics, Computer Education, Business, and FACS, Educational Technology
Indiana University Purdue University Indianapolis
Bachelor of Arts - Computer Science
Hanover College
High School Diploma - undefined
Jasper High School
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