Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tracey Lynn Kirkland

Wilmore

Summary

Dedicated professional with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.I look to provide excellent energy as well as an inspiring and positive attitude and work ethic.

Overview

15
15
years of professional experience

Work History

General Manager

Epic Gymnastics -Nicholasville, Kentucky
Nicholasville
11.2024 - Current
  • Managed Staff of 10 team members
  • Customer Service
  • Excelled in Microsoft Word & Excel
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Resolved customer complaints quickly while maintaining high quality standards of service.

Reservation Specialist

Corpay Lodging - Lexington, Kentucky
Central
02.2022 - Current
  • Utilized problem solving skills to address customer issues quickly and efficiently.
  • Adhered to company procedures when making changes or cancelling reservations.
  • Responded promptly to customer inquiries via phone and email in a professional manner.
  • Collaborated with vendors to ensure the best rates were available for customers.
  • Provided cost estimates for various travel packages to meet customer needs.
  • Made reservations for customers and accurately entered personal information into computer system.

Residential Assistant

Legacy Reserve, Lexington, Kentucky
Lexington
04.2010 - 10.2022
  • Self Motivation required, Independence and leadership involvement
  • Showered residents, made sure all residents maintained good hygiene.
  • Coordinated maintenance services for residence halls including repairs and cleaning.
  • Responded promptly to emergency situations occurring inside or outside of residence halls.
  • Enforced rules governing conduct in residence halls while remaining sensitive to individual rights.

Medical Coordinator

Lord’s Legacy, Nicholasville, Kentucky
Nicholasville
07.2017 - 11.2019
  • Scope: Lord’s Legacy aims to help mentally disabled children and adults solve their problems, improve their circumstances, develop their potential, and become self-sufficient. Every type of service that is provided to clients is individualized to their preferences and differs greatly from one person to the next.
  • Schedule and transport all health care appointments
  • Ensure all medications for all participants (18 participants, 250 medications) are labelled and distributed appropriately to each residential home
  • Supervise all residential direct support staff (avg. 30 staff)
  • Initiate and train onboarding and ongoing residential and administrative processes and procedures
  • Monthly summaries tracking status and success of goals of each participant

Residential Team Lead

Lord’s Legacy, Nicholasville, Kentucky
Nicholasville
03.2016 - 06.2017
  • Community Learning Skills Support
  • Manage multiple clients ranging from childhood to adult
  • Plan entertaining activities daily to not only improve motor skills, communication, and overall health but enjoyment.
  • Participate in daily meaningful routines in the community to improve social skills and peer interaction.
  • Implement time management with each client, manage calendar and events to enhance individual needs.
  • Prepare and lead team meetings
  • Prepare and maintain employee scheduling for the residential home
  • Prepare and maintain shopping supplies, meal plans, and administer medication

Direct Support Professional

Lord’s Legacy, Nicholasville, Kentucky
Nicholasville
05.2012 - 03.2016
  • Community Learning Skills Support
  • Manage multiple clients ranging from childhood to adult
  • Plan entertaining activities daily to not only improve motor skills, communication, and overall health but enjoyment.
  • Participate in daily meaningful routines in the community to improve social skills and peer interaction.
  • Implement time management with each client, manage calendar and events to enhance individual needs.
  • Prepare and lead team meetings
  • Prepare and maintain employee scheduling for the residential home
  • Prepare and maintain shopping supplies, meal plans, and administer medication

Education

Asbury University
Wilmore, Kentucky
10.2010

Arts & Science Associates Degree -

Lincoln Trail Community College
Robinson, Illinois
07.2010

High School Diploma -

West Jessamine High School
Nicholasville, Kentucky
01.2007

Skills

  • Leadership skills
  • Self driven, able to work with minimum supervisior
  • Compassionate, Friendly, positive attitude, goal driven
  • Able to multi task, organized, and works well under pressure
  • Microsoft Excel

References

References available upon request.

Timeline

General Manager

Epic Gymnastics -Nicholasville, Kentucky
11.2024 - Current

Reservation Specialist

Corpay Lodging - Lexington, Kentucky
02.2022 - Current

Medical Coordinator

Lord’s Legacy, Nicholasville, Kentucky
07.2017 - 11.2019

Residential Team Lead

Lord’s Legacy, Nicholasville, Kentucky
03.2016 - 06.2017

Direct Support Professional

Lord’s Legacy, Nicholasville, Kentucky
05.2012 - 03.2016

Residential Assistant

Legacy Reserve, Lexington, Kentucky
04.2010 - 10.2022

Asbury University

Arts & Science Associates Degree -

Lincoln Trail Community College

High School Diploma -

West Jessamine High School

Similar Profiles

CREATE PROFILE
Tracey Lynn Kirkland