Tracey McAllister
Levittown,PA
Summary
Seasoned Table Games Dealer experienced in fast-paced casino environments. Enhanced gaming experiences by maintaining game integrity, accurately handling transactions, and delivering exceptional customer service. Organized Scheduler skilled in managing complex calendars and streamlining administrative processes to improve operational efficiency and reduce scheduling conflicts.
Overview
6
6
years of post-secondary education
16
16
years of professional experience
Work History
Table Games Dealer
Mr. Casino
Ivyland, Pennsylvania
09.2024 - Current
- Dealt cards and managed table games for Mr. Casino events.
- Collected bets and paid winners following standard procedures.
- Shuffled decks to maintain game flow and maintained game pace during busy casino events.
Table games dealer and scheduler
JB Gigs
Philadelphia, PA
09.2016 - Current
- Dealt blackjack, roulette, and other table games on JB Gigs gaming floor.
- Explained game rules and payouts to guests clearly and calmly.
- Shuffled cards and prepared gaming tables before shift openings.
- Scheduled table games dealers for events when needed.
Casino Table Games Dealer
Parx Casino & Racetrack
Bensalem, Pennsylvania
09.2010 - 06.2021
- Dealt blackjack, roulette, and other table games on gaming floor.
- Shuffled cards and prepared gaming tables before shift openings.
- Explained game rules and payouts to guests clearly and calmly.
- Monitored wagers and enforced casino policies during live play.
- Calculated chips and settled bets accurately for each hand.
- Resolved guest questions and concerns with professional service.
- Verified player actions and reported irregular behavior to supervisors.
- Maintained clean, organized table games area throughout shifts.
- Maintained a positive attitude and professional demeanor during shifts.
- Performed functional game duties quickly by efficiently handling money and chips.
- Assisted new players with understanding game rules and procedures.
- Collected losing bets and paid out winnings promptly and accurately.
- Communicated effectively with other members of the table games staff team.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Provided friendly customer service to guests at the casino table games area.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
Casino Table Games Dealer
Boyd Gaming, Valley Forge Casino
Valley Forge, Pennsylvania
08.2017 - 06.2019
- Dealt blackjack, roulette, and other table games on casino floor.
- Monitored wagers and enforced casino policies during live play.
- Calculated chips and settled bets accurately for each hand.
- Collected losing bets and paid out winnings promptly and accurately.
- Explained game rules and payouts to guests clearly and calmly.
- Assisted new players with understanding game rules and procedures.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Shuffled cards and prepared gaming tables before shift openings.
- Maintained clean, organized table games area throughout shifts.
- Performed functional game duties quickly by efficiently handling money and chips.
- Resolved guest questions and concerns with professional service.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Provided friendly customer service to guests at the casino table games area.
- Maintained a positive attitude and professional demeanor during shifts.
- Communicated effectively with other members of the table games staff team.
- Adhered to established policies and procedures while dealing at tables.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Verified player actions and reported irregular behavior to supervisors.
Education
Associate of Science - Culinary
The Restaurant School At Walnut Hill College
Philadelphia, PA 08.2007 - 05.2009
Bachelor of Science - Psychology And Social Work
Rider University
Lawrenceville, NJ 08.1994 - 05.1996
Associate of Arts - Psychology And Human Services
Bucks County Community College
Newtown, PA 08.1989 - 12.1991
Neshaminy High School
Langhorne, PASkills
- Blackjack dealing
- Pai Gow Tiles dealing
- Roulette procedures
- Game rules
- Chip handling
- Bet monitoring
- Table game setup
- Game management
- Game regulation compliance
- Gaming commission compliance
- Attention to detail
- Strong mathematical skills
- Effective communication
- Player assistance
- Guest service
- Composure under pressure
- Conflict resolution
- Team coordination
- Dependability
- Memory retention
Timeline
Table Games Dealer
Mr. Casino
09.2024 - Current
Casino Table Games Dealer
Boyd Gaming, Valley Forge Casino
08.2017 - 06.2019
Table games dealer and scheduler
JB Gigs
09.2016 - Current
Casino Table Games Dealer
Parx Casino & Racetrack
09.2010 - 06.2021
Associate of Science - Culinary
The Restaurant School At Walnut Hill College
08.2007 - 05.2009
Bachelor of Science - Psychology And Social Work
Rider University
08.1994 - 05.1996
Associate of Arts - Psychology And Human Services
Bucks County Community College
08.1989 - 12.1991
Neshaminy High School