TRACEY MEJIA
Palm Springs,CA
Summary
Dynamic Practice Administrator at Vituity- Desert Regional Medical Center, adept at high-volume scheduling and performance metrics. Proven track record in enhancing operational efficiency and delivering exceptional client service. Skilled in provider onboarding and budget management, with a strong ability to lead teams to exceed organizational goals.
Overview
12
12
years of professional experience
Work History
Practice Administrator
Vituity- Desert Regional Medical Center
Palm Springs, CA
03.2023 - Current
- Manage daily ICU operations, and serve as the administrative lead for 15 or more providers and residents.
- Oversee provider onboarding, credentialing, scheduling, and performance metric reporting.
- Support the Medical Director as an Executive Assistant, coordinating meetings, calendars, and documentation.
- Ensure accurate billing and charge capture in partnership with clinical and finance teams.
- Lead department events, team recognition, and internal meeting coordination.
- Implement policies to improve compliance, workflow, and overall efficiency.
Office Manager - Executive Assistant
Interior Design Firm
Palm Desert, CA
01.2021 - 03.2023
- Managed all administrative systems, vendor communications, and budget compliance.
- Scheduled client consultations, and maintained design project records.
- Streamlined team-client communication, and coordinated deliveries and installations.
- Assisted with material selection, and participated in site visits.
Practice Manager
Palm Springs Animal Hospital
Palm Springs, 92264
01.2019 - 01.2021
- Senior-level promotion with a workload increase of around 40%, including being solely responsible for hiring and training new talent, office operations, bookkeeping, overseeing marketing and social media, and leading tech and assistant staff.
- Coordinated scheduling for veterinary appointments and staff shifts.
- Implemented efficient workflow processes to enhance patient care delivery.
- Maintained compliance with health regulations and safety protocols.
- Managed vendor relationships for supplies and services related to the practice.
- Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
Front Desk Supervisor
Palm Springs Animal Hospital
Palm Springs, CA
01.2017 - 01.2019
- I supervised the front office team and scheduling processes.
- Enhanced patient communication systems, boosting client satisfaction ratings.
- Trained new hires, and maintained billing and appointment accuracy.
Front Desk Coordinator + Veterinary Technician
Palm Springs Animal Hospital
Palm Springs, CA
01.2014 - 01.2017
- Scheduled appointments, processed payments, and maintained patient records.
- Assisted veterinarians with exams, surgeries, and client education.
- Collected lab samples, administered medications, vaccines, and maintained medical equipment.
Education
Business & Administration
College of the Desert
Medical Office Specialist
Kaplan College
MedicSkills
- Practice & Operations Management
- Provider Onboarding and Credentialing
- Performance Metrics and Quality Tracking
- Billing & Documentation Oversight
- Staff Training, Recruitment, and Scheduling
- Healthcare Compliance and Policy Support
- Team leadership and Cross-functional Collaboration
- Meeting and Event Coordination
- EMR/EHR systems: Epic, Cerner, Microsoft Office, CRM platforms
References
Provided upon request
Let's Connect
- Phone: 760.397.3104
- Traceyemejia@gmail.com
Timeline
Practice Administrator
Vituity- Desert Regional Medical Center
03.2023 - Current
Office Manager - Executive Assistant
Interior Design Firm
01.2021 - 03.2023
Practice Manager
Palm Springs Animal Hospital
01.2019 - 01.2021
Front Desk Supervisor
Palm Springs Animal Hospital
01.2017 - 01.2019
Front Desk Coordinator + Veterinary Technician
Palm Springs Animal Hospital
01.2014 - 01.2017
Business & Administration
College of the Desert
Medical Office Specialist
Kaplan College
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