Tracey Monda
Athens,GA
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilize strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
48
48
years of professional experience
Work History
Administrative Assistant
Loganville Christian Academy
07.2004 - 07.2024
- Managed daily office operations, ensuring efficient workflow and effective communication among staff.
- Coordinated scheduling for meetings, events, and classroom activities to optimize resource utilization.
- Maintained accurate student records and documentation using school management software systems.
- Assisted in the development of administrative procedures to enhance operational efficiency across departments.
- Trained new staff on office protocols, fostering a collaborative and supportive work environment.
- Facilitated communication between faculty, parents, and administration to resolve inquiries promptly.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Director of Childcare
Loganville Christian Academy
07.2008 - 05.2024
- Developed and implemented age-appropriate activities enhancing children's cognitive and social development.
- Monitored budgetary allocations, optimizing resource use for program sustainability and growth.
- Engaged with parents and families to build positive relationships for children to thrive.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Managed daily operations, ensuring compliance with state regulations and accreditation standards.
- Oversaw staff recruitment, training, and performance evaluations to build a high-performing team.
- Fostered relationships with parents through regular communication and engagement initiatives.
- Managed program paperwork and child records to comply with state requirements.
Marketing and Procurement Executive
The Kroger Company
08.1976 - 01.2002
- Led strategic initiatives to enhance operational efficiency across multiple departments.
- Developed and implemented policies to streamline workflows and improve communication.
- Mentored junior staff, fostering professional growth and knowledge sharing within the team.
- Analyzed market trends to inform executive decision-making and long-term planning.
- Collaborated with cross-functional teams to align resources with organizational goals.
- Oversaw project management efforts, ensuring timely execution of key deliverables.
- Facilitated executive meetings, providing insights and recommendations for strategic direction.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Identified trends and assessed opportunities to improve processes and execution.
Education
Bachelor of Arts - Finance
University of Louisville
Louisville, KYSkills
- Customer service
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- Customer and client relations
- Critical thinking
- Strong problem solver
- Flexible and adaptable
- Scheduling
- Professional communication
- Dedicated team player
- Excel spreadsheets
- Verbal communication
- Deadline oriented
- Professional and mature
- Relationship building
- Meticulous attention to detail
- Multi-line phone systems
- Resourceful
- Attendance record management
Timeline
Director of Childcare
Loganville Christian Academy
07.2008 - 05.2024
Administrative Assistant
Loganville Christian Academy
07.2004 - 07.2024
Marketing and Procurement Executive
The Kroger Company
08.1976 - 01.2002
Bachelor of Arts - Finance
University of Louisville