Tracey Ofeidokyi
St Cloud,USA
Summary
Expert in accounting and auditing with a strong track record in managing financial records and executing compliance audits. Proficient in data analysis for accuracy and integrity using advanced accounting software. Achievements include optimizing financial reporting processes, enhancing efficiency and reliability of financial information.
Overview
24
24
years of professional experience
Work History
Accounting Assistant
McKay’s Transportation
Orlando, Florida
02.2023 - Current
- Processed invoices to ensure timely vendor payments.
- Managed accounts receivable and tracked outstanding payments.
- Regularly reconciled bank accounts to maintain accuracy.
- Addressed customer inquiries regarding billing and payment statuses.
- Executed journal entries for accruals, amortization, and adjustments.
- Conducted credit checks on new clients and established payment terms.
Accounting Clerk
DoubleTree by Hilton
Orlando, Florida
06.2021 - 02.2023
- Adjusted room revenue postings in Opera system to verify account discrepancies for accuracy.
- Posted food vouchers in Micros F&B with precise billing values.
- Processed invoices and expense reports to support hotel operations efficiently.
- Assisted in reconciling bank statements and credit card transactions, ensuring financial integrity.
- Prepared customer invoices while monitoring receivables for timely collections.
- Managed collections process to enhance cash flow and minimize outstanding debts.
A/R Account Receivable Clerk
Grand Orlando Resort Hotel
02.2016 - 05.2019
- Processed billings, invoices, payments, and collections for customer accounts with past due balances.
- Managed customer accounts receivable files and monitored credit limits.
- Prepared reconciliations and performed balancing routines to ensure accuracy.
- Maintained compliance with company credit policies and accounting procedures.
- Assisted accounts receivable by processing daily invoices and applying payments.
- Facilitated collection of overdue vendor invoices and filing of disbursement records.
- Rectified discrepancies through thorough investigation and prepared necessary correction documents.
- Generated statements and reports utilizing Microsoft Excel for data analysis.
Customer Service Associate
Home Depot
Sunrise, USA
01.2015 - 12.2016
- Escorted customers to relevant merchandise across all departments.
- Described product features and benefits to facilitate informed decisions.
- Explained project completion steps and necessary products to clients.
- Assisted customers with special orders and installation services.
- Acquired comprehensive product knowledge in adjacent departments for improved service.
- Promoted available services at special services desk, tool rental, and pro desk.
- Processed transactions accurately by receiving payments in various forms.
- Maintained clean, orderly checkout areas to improve customer experience.
Night Auditor
Comfort Inn
Ft Lauderdale, USA
01.2013 - 12.2015
- Generated daily revenue reports and detailed audit summaries at shift's end.
- Balanced daily financial transactions with accurate cash drawer reconciliations.
- Processed guest check-ins and check-outs, ensuring efficient payment handling.
- Managed front desk operations during overnight shifts to uphold service quality.
- Audited front office systems for accuracy in entries and billing codes.
- Monitored security systems to enhance guest safety throughout shifts.
- Coordinated with housekeeping for timely room readiness and cleaning notifications.
- Addressed customer inquiries and resolved issues promptly while maintaining professionalism.
Night Auditor/Front Desk Clerk
Ramada Inn
Ft Lauderdale, USA
01.2010 - 09.2013
- Streamlined professional check-in and check-out processes for all guests.
- Managed front desk operations during overnight shifts, ensuring high service quality.
- Handled incoming calls via PBX console to address guest inquiries efficiently.
- Verified customer identification and credit prior to check-in, enhancing security measures.
- Assigned room keys and provided information on hotel amenities to all guests.
- Processed payments and issued receipts, maintaining accuracy of all charges.
- Conducted nightly audits to balance cash and credit transactions, ensuring operational integrity.
- Resolved guest complaints promptly while upholding professional standards.
Night Auditor
Treasure Islands Resort
Grand Cayman, Cayman Islands
02.2002 - 12.2003
- Prepared daily revenue reports to ensure accurate financial records.
- Audited front office system, identifying discrepancies and enhancing accuracy.
- Balanced revenue and settlement accounts to maintain financial integrity.
- Processed guest check-ins and check-outs efficiently to improve guest experience.
- Monitored security systems to guarantee safety of guests during overnight shifts.
- Coordinated with housekeeping for timely completion of room readiness checks.
- Assisted guests with inquiries and resolved issues professionally.
- Transmitted credit card batches and verified night audit paperwork.
Education
GED -
John Gray
Grand Cayman, Islands01.1989
Skills
- Invoice processing and verification
- Accounts reconciliation
- Financial reporting
- Customer service
- General ledger maintenance
- Accounts payable and receivable
- Bank reconciliation
- Debt collection
- Balance sheet analysis
- GL reconciliation
- Invoicing and billing
- Cash flow management
- Problem solving
Timeline
Accounting Assistant
McKay’s Transportation
02.2023 - Current
Accounting Clerk
DoubleTree by Hilton
06.2021 - 02.2023
A/R Account Receivable Clerk
Grand Orlando Resort Hotel
02.2016 - 05.2019
Customer Service Associate
Home Depot
01.2015 - 12.2016
Night Auditor
Comfort Inn
01.2013 - 12.2015
Night Auditor/Front Desk Clerk
Ramada Inn
01.2010 - 09.2013
Night Auditor
Treasure Islands Resort
02.2002 - 12.2003
GED -
John Gray