Summary
Overview
Work History
Top Technical Skills
Certification
Timeline
Generic

TRACEY PHILLIPS

Aurora,CO

Summary

Seasoned Fire Alarm Technician and Inspector with a proven track record of enhancing customer satisfaction through expert installation, testing and maintenance of fire alarm systems. Skilled in system installation, troubleshooting, and project management. Excels in critical thinking and planning, ensuring compliance with NFPA codes and improving safety standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Fire Alarm Inspector (40 Hours Per Week)

Impact Fire Services
04.2022 - Current
  • Conducted over 100 inspections annually, identifying fire code violations and recommending corrective actions to improve safety compliance
  • Boosted client retention by 25% through consistent follow-ups and proactive service during emergency calls
  • Authored comprehensive reports for all inspections, streamlining documentation and supporting internal audits
  • Partnered with over 50 property owners to implement fire code compliance strategies, reducing risk and enhancing occupant safety

Fire Alarm Programmer (40 Hours Per Week)

Tech Electronics
11.2019 - 03.2022
  • Commissioned and installed over 75 fire alarm systems across commercial facilities, contributing to a 98% system uptime rate
  • Resolved technical issues on-site within an average of 1.5 hours, minimizing client downtime
  • Strengthened customer loyalty by handling inquiries with professionalism, achieving a 90% satisfaction rate in follow-up surveys
  • Maintained NICET Level II Certification and provided mentorship to 3 junior technicians

Fire Alarm Technician (40 Hours Per Week)

Integrity Fire Protection
02.2019 - 11.2019
  • Installed advanced fire alarm systems with upgraded technology, improving detection and response capabilities
  • Increased project efficiency by maintaining accurate documentation and schedules, reducing average project delays by 30%
  • Trained end-users during installations, ensuring correct system use and enhancing post-installation satisfaction
  • Successfully integrated manual and digital alarm systems across various property types

Top Technical Skills

  • Fire Alarm System Installation & Commissioning
  • NFPA Code Compliance & Fire Safety Regulations
  • System Troubleshooting & Diagnostics
  • Inspection, Testing & Reporting
  • Customer Service & Client Communication
  • Project Planning & Time Management

Certification

  • NICET Level II Fire Alarm Installation
  • ABPA Backflow Prevention Assembly Tester

Timeline

Lead Fire Alarm Inspector (40 Hours Per Week)

Impact Fire Services
04.2022 - Current

Fire Alarm Programmer (40 Hours Per Week)

Tech Electronics
11.2019 - 03.2022

Fire Alarm Technician (40 Hours Per Week)

Integrity Fire Protection
02.2019 - 11.2019

Similar Profiles

CREATE PROFILE
TRACEY PHILLIPS