Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Affiliations
Additional Information
Hi, I’m

Tracey Prinz

Tijeras,NM

Summary

Diverse portfolio with diverse application and knowledge. Experienced in Healthcare, Data Analytics, and Emergency Management applications. Focusing on customer and employee satisfaction, developing teams and strong working dynamics with multiple moving parts and challenges. Strong ability to multitask and strategize in efforts to optimize workplace flow and efficiency.

Managerial focus on Process Improvement with use of the PDSA model, strategic planning, cost/benefit analysis, data collection and analysis, and collective data studies to benchmark the company and assist in development and progression.

Overview

13
years of professional experience
1
Certificate

Work History

Albuquerque Ambulance Service

Operations Commander
10.2019 - Current

Job overview

  • Responsible for operational oversight of large emergency response department.
  • Successfully led and supervised over 120 EMTs and Paramedics while providing oversight of different departments including Dispatch and Logistics.
  • Partook in emergency planning for Balloon Fiesta and State Fair.
  • Attend quarterly training in disaster drills with multiple agencies throughout the state.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.

Albuquerque Ambulance Service

Paramedic Captain
07.2017 - 10.2019

Job overview

  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Assisted in training and onboarding of new EMTs and Paramedics.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Actively engaged in community outreach and participated in PR events at local schools and daycare centers teaching Basic Life Support and Cardio Pulmonary Resuscitation.

Albuquerque Ambulance Service

Paramedic
12.2014 - 07.2017

Job overview

  • Assessed patient condition through physical and verbal exams and by collecting information from others at scenes.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.

UNMH Emergency Department

Certified Nurse Technician
08.2009 - 12.2014

Job overview

  • Monitored, tracked and conveyed important patient information to nursing staff and physicians to help optimize treatment planning and care delivery.
  • Hands on Education and training provided by experienced nurses and MD's from the only level 1 trauma center in the state.

Education

University of Texas At Austin
Austin, TX

Post Graduate Degree in Data Analytics from Data Analytics
09.2022

University Overview

Texas A&M University - Corpus Christi
Corpus Christi, TX

MBA from Finance
05.2021

University Overview

University of New Mexico
Albuquerque, NM

Bachelor of Science from Emergency Management
05.2016

University Overview

Central New Mexico Community College
Albuquerque, NM

Associate of Science from Emergency Medical Technology
08.2014

University Overview

Moriarty High School
Moriarty, NM

High School Diploma
05.2004

University Overview

Skills

  • Emergency Management Procedures
  • Emergency Preparedness
  • Operational Planning
  • Leadership Briefing
  • Data Entry and Data Analysis
  • Continuous Process Improvement
  • Employee Coaching and Motivation
  • Issue and Conflict Resolution
  • Strategy assistance
  • Information Confidentiality
  • Staff Management
  • Technical Skills of Data Scientist: Python Libraries: Pandas, Numpy, Seaborn, MatplotLib, Pandas Profiling, Programming Languages: Python (Visual Studio, Anaconda, Jupyter) Databases: MS SQL Server Reporting Tools: MS Office (Word/Excel/Power Point), Tableau Operation Systems: Windows, Linux

Accomplishments

Accomplishments
  • Certified in Process Improvement through NAEMSP. Collaborated with other departments at my company to develop Process Improvement on reducing narcotic documentation errors from 3.86% to 1.89% in a years time.
  • Created a Cardiac Resuscitation program to implement 'Pit Crew CPR' with a focus on efficient CPR techniques and process to increase survival rates of cardiac arrest. The year end results of the project increased cardiac arrest survival rates by 2.89% in 2016.
  • Participated in a collective data study reviewing pilot programs for community paramedics. The collective data derived assisted local emergency programs in developing their own programs throughout Santa Fe and Bernalillo county EMS.

Certification

  • Licensed Paramedic - May 2014-current
  • BLS
  • ACLS
  • NAEMSP in Process Improvement
  • Post Graduate degree in Data Science/engineering
  • trained in Crucial Conversations through Presbyterian Professional Development

Timeline

Operations Commander
Albuquerque Ambulance Service
10.2019 - Current
Paramedic Captain
Albuquerque Ambulance Service
07.2017 - 10.2019
Paramedic
Albuquerque Ambulance Service
12.2014 - 07.2017
Certified Nurse Technician
UNMH Emergency Department
08.2009 - 12.2014
University of Texas At Austin
Post Graduate Degree in Data Analytics from Data Analytics
Texas A&M University - Corpus Christi
MBA from Finance
University of New Mexico
Bachelor of Science from Emergency Management
Central New Mexico Community College
Associate of Science from Emergency Medical Technology
Moriarty High School
High School Diploma

Affiliations

Affiliations
  • National Association of EMS Physicians class of 2021 in Process Improvement
  • Nationally Registered Emergency Medical Technician (NREMT)

Additional Information

Additional Information

With a knack for healthcare and an admiration for helping people around me, I began a career in Emergency Medical Services. Over the years, I have grown in the profession through experience and education. Over the more recent years, I have had a desire to grow within the business development side. With my entrepreneurial spirit and insight gained from advancing my education, I feel prepared to take on larger tasks and find excitement in the opportunity to expand my ideas and knowledge to have a greater impact on my community and the members we serve.
My leadership style is to develop a culture of transparency, self-discipline, trustworthiness, and strong working relationships to create a fun work environment. I seek to obtain an upper management position that will allow me to implement more skills I have acquired through experience and education.



Personal hobbies include:

Caring for my Family and raising my children,

Reading and learning,

Home improvements.


I developed a strong passion for Childhood Development while in school for my MBA. I studied LEGO and had friends who own children’s bookstores in other states. I invested in a Teddy Bear machine that makes Teddy Bears and have a dream to one day open a toy and book store.


With a father in construction, I grew up on the job site and have an inherent aptitude to fix things myself. My first house was bought as a flipper and I successfully restored the beauty of the home to proceed with a new and larger project home that we closed on last year.


Tracey Prinz