Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracey Procaccini

Strongsville,OH

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

22
22
years of professional experience

Work History

Administrative Assistant

Polaris Career Center
Cleveland, OH
01.2013 - Current
  • Delivered efficient administrative assistance to executive staff.
  • Managed filing systems for documents in electronic and physical formats, guaranteeing confidentiality.
  • Welcomed visitors courteously, addressing their queries efficiently.
  • Ensured smooth communication through call management.
  • Entered data into spreadsheets through Microsoft Excel.
  • Managed confidential documents efficiently following set procedures.
  • Created actionable project plans aligned with management directives.
  • Addressed customer inquiries related to products and services.
  • Organized front desk operations and facilitated smooth communication.
  • Resolved customer issues promptly, enhancing satisfaction.
  • Organized office documentation to enhance system efficiency.

Administrative Assistant

North Ridgeville City Schools
North Ridgeville, Ohio
08.2003 - 01.2013
  • Managed calendars for effective time utilization by the executive team.
  • Managed filing systems for both physical and electronic documents with attention to accuracy and confidentiality.
  • Interacted courteously with guests, answering queries effectively and connecting them with relevant team members.
  • Directed calls and provided necessary information to guide callers to correct staff.
  • Entered data into spreadsheets utilizing Microsoft Excel.
  • Organized sensitive materials in line with set procedures.
  • Designed comprehensive proposals to address initiatives from top management.
  • Managed the progression of activities scheduled by top management.
  • Handled inquiries via phone and email, ensuring clear communication.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Organized and compiled various data into reports for evaluation by the management team.

Education

Some College (No Degree) - Business/Accounting

Lorain County Community College
Elyria, OH

Some College (No Degree) - Business/Law

Bryant And Stratton
North Olmsted, OH

Skills

  • Confidentiality standards
  • Time management
  • Office documentation
  • Effective communication
  • Problem solving
  • Task prioritization
  • Deadline oriented
  • Office administration
  • Highly organized
  • Documentation and reporting
  • Computer proficiency
  • Spreadsheet management
  • Excel spreadsheets
  • Database entry
  • Recordkeeping

Timeline

Administrative Assistant

Polaris Career Center
01.2013 - Current

Administrative Assistant

North Ridgeville City Schools
08.2003 - 01.2013

Some College (No Degree) - Business/Accounting

Lorain County Community College

Some College (No Degree) - Business/Law

Bryant And Stratton

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