Summary
Overview
Work History
Education
Skills
Timeline
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Tracey Simmang

Hemet,C.A.

Summary

Experienced food server in providing excellent customer service for 25 years. Skilled in meeting the needs of guests with a positive and kind attitude. Relationship building, being a team player and ultimately a dedicated team leader. Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.

Overview

25
25
years of professional experience

Work History

Front of House Supervisor

Rodolfos Cucina Italiana
12.2020 - Current
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
  • Performed cash handling activities and secured nightly bank deposits.
  • Developed strong relationships with customers, resulting in repeat business and word-of-mouth referrals.

Server/Server Trainer

Polly's Pies Restaurant & Bakery
11.1999 - 06.2020
  • Customer service, Request and record customer orders, and compute bills using the Point of Sale system and or a cash register
  • Plan, prepare, and deliver meals and beverages to individuals
  • Some with special dietary needs
  • Training new servers about company policies, health standards, and sanitation
  • Creating a safe work environment.

Veterinarian Technician/Front Office

Animal Medical Center
05.2011 - 10.2015
  • Technician, assisting with exams, surgeries, dental cleanings and patient care
  • Front office answering phones, filing charts, and billing
  • Opening and closing tasks for the Medical Center.

Education

High school Diploma -

Perris High School
Perris, CA
05.1995

Skills

  • 25 years in customer/patient care with organizational leadership Effective leadership includes being a team player, creating optimal business relationships, with honesty and integrity Dedicated, highly organized, and committed to professionalism Motivating others to be timely and organized, always improving the experience of others Energetic performer with a passion for work, sunny disposition, and an upbeat positive attitude

Timeline

Front of House Supervisor

Rodolfos Cucina Italiana
12.2020 - Current

Veterinarian Technician/Front Office

Animal Medical Center
05.2011 - 10.2015

Server/Server Trainer

Polly's Pies Restaurant & Bakery
11.1999 - 06.2020

High school Diploma -

Perris High School

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Tracey Simmang