Tracey Weekes
Charlotte,NC
Summary
SALES & BUSINESS DEVELOPMENT PROFESSIONAL
Overview
7
7
years of professional experience
Work History
Sales Associate
BLUEGREEN VACATIONS
01.2020 - Current
- Actively involved in the sales process from prospecting and discovery to closing to achieve targeted business development goals pertaining to revenue growth, profitability, and market share
- Articulate unique value propositions to 1-7 prospects, convincing them on the purchase of packages that best suit their needs
- Demonstrate proficiency in producing desired sales results with minimal to no supervision
- Leverage extensive knowledge and understanding of sales process, as well as customer needs to guide/assist peers in closing sales, securing win-win deals, and attaining their sales quotas.
- Function as manager-in-training (MIT); oversee team performance stationed at the kiosk, motivating and developing them, and setting a sales-focused team culture.
- Provide best-in-class customer service to the existing customer base by timely coordinating with them and keeping them abreast of promotions and discounts.
- Utilize solid relationship building and problem-resolution skills to identify and resolve escalated customer issues, leading to attaining high satisfaction and retention rate.
- Ensure repeat business by providing extraordinary after-sales support and timely fielding customer queries.
- Received hands-on training on fundamentals of marketing in order to support and attain long-term business developmentgoals, as well as learned appointment scheduling for prospects and owners.
Manager
KING TUT
01.2017 - 01.2020
- Held responsibility for managing complex customer and employee relations including overseeing staff performance and development, providing hands-on training to new hires, and proficiently resolving customer issues
- Ensured the business stayed relevant and competitive in the market by translating industry best practices into strategic plans and initiatives to be implemented throughout the assigned location.
Education
Associate of Arts -
Central Piedmont Community College
Charlotte, NC2021
Skills
- Territory Planning
- Product Demonstration & Sales Presentation
- Webex
- Slack
- MS Teams
- MS Office Suite
- CRM (Salesforce)
- Hubspot
Accomplishments
Consistently delivered exceptional sales performance leading to securing a rank among top 5 performers in the division and attaining President’s Club for two years in a row (2022 & 2023).
Timeline
Sales Associate
BLUEGREEN VACATIONS
01.2020 - Current
Manager
KING TUT
01.2017 - 01.2020
Associate of Arts -
Central Piedmont Community College
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